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[Suggestion] Tips when something goes wrong

Open QkeleQ10 opened this issue 4 years ago • 2 comments

Display a notification whenever something goes wrong. Some examples:

No extension is installed -> Give a link to the install page

Discord application is not installed -> Give a link to Discord download page

Discord is modified (idk if this is detectable) -> Display a warning

Everything is connected and the presence has been sent, but no presence is visible on the user. -> Display a warning

QkeleQ10 avatar Feb 18 '21 11:02 QkeleQ10

Needless. PreMid shows troubleshoot options and warnings within the browser extension. The app itself shows you the status of the extension connection.

150mg avatar Mar 02 '21 22:03 150mg

As a support agent, I see a lot of the issues listed above every day. It can be quite hard or time-consuming to diagnose them without a proper warning. The last two examples I gave actually have no warning at all.

QkeleQ10 avatar Mar 02 '21 22:03 QkeleQ10