create a way to capture demand for future apps

[jamesefhawkins]

We don't want to build tons of apps just yet - today we're focussed on quality (and for apps this means making sure the integration-y ones work well, as these are the most popular right now).

However, over the next two years or so, this is likely to change and we'll want fuller-featured apps to be built on top of the platform.

I suggest we create some way to capture this demand so we'll know when we should put much more investment in here.

suggested solution

• list app ideas as well-explained issues
• link to them from posthog.com
• encourage users to upvote or give feedback

[andyvan-ph]

Is this something we could consider for Squeak! at some point? Profiles and what not are in the pipeline, so adding voting mechanism isn't a massive leap. Might be useful on its own for highlighting good solutions to problems, etc.

[corywatilo]

squeak.posthog.com#15 adds this to the roadmap!

(In the shorter term if we wanted to start something like this sooner, we could use Github Discussions for this - example.)

[jamesefhawkins]

App ideas, each of which could be elaborated into its own issue:

• CRM (might overlap with Squeak)
• Customer Support (although this overlaps with Squeak)
• Product Tours
• User Surveys
• User chatbot
• Customer Automation (can't actually remember what we had in mind when I was told this idea)
• Website content customizer
• Auth (and user management)
• Roadmap planning / upvoting software
• Issue tracker
• User notes / feedback

[corywatilo]

Just to add to the list, in the "apps platform concept" wireframe I produced a few months ago, I had thrown in some of the following ideas:

• KPI dashboards (we mostly have this) - like Geck0board
• Community (now Squeak!) with profiles, discussions/threads, q&a widget, dynamic open graph images
• User browser - Interc0m has this and it's super useful to see recently active users in certain market segments (high value/low volume customers, startups)
• Session feed - old deprecated sessions view (has a lot of overlap with session recording)
• Product feedback with NPS, feature request board, surveys, verified product reviews
• Docs & KB (our Gatsby + MDX docs, but productized a bit)
• Page builder
• Feature availability sync - handles entitlements between app, marketing, billing system, etc

[andyvan-ph]

An idea I've been meaning to write up:

• Landing Pages: A common complaint about GA4 is it ditches a popular report in GA, Landing Pages. This would a straightforward imitation providing keys metrics (pageviews, time on page, bounce rate etc.) for all pages of a website / app, where you could also apply user segments or filter by URL parameters and other properties.

[jamesefhawkins]

closing as we have a public roadmap that we use for this purpose!