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Recording screen breaks with Apple Devices

Open wundo opened this issue 3 years ago • 5 comments

Screen Shot 2021-10-04 at 13 43 24

wundo avatar Oct 04 '21 16:10 wundo

Hey @wundo, thanks for filing this bug! It's a bit difficult to see where that line is coming from in the screenshot. Would you be able to paste the trace stack here?

alexkim205 avatar Oct 04 '21 20:10 alexkim205

Looks like the error is on line 379 of https://app.posthog.com/src/record/observer.ts

wundo avatar Oct 08 '21 11:10 wundo

Might be related to https://github.com/rrweb-io/rrweb/issues/591 - @alexkim205 or @rcmarron worth investing into fixing this/doing an upgrade?

macobo avatar Oct 08 '21 11:10 macobo

Hi @wundo — just wanted to confirm that you're running the latest version of posthog-js?

#269 should have implemented an upstream fix by updating rrweb.

samwinslow avatar Oct 11 '21 12:10 samwinslow

Based on the line this is firing from, it looks different than the issue that was fixed by #269, but it's definitely still coming from rr-web.

Looks like it's happening in the latest posthog-js. We see the same sentry error firing on our /person/{person_id} page sometimes. From those sentry errors, it looks like it's on Safari 13.1 only.

rcmarron avatar Oct 28 '21 14:10 rcmarron

This issue hasn't seen activity in two years! If you want to keep it open, post a comment or remove the stale label – otherwise this will be closed in two weeks.

posthog-bot avatar Oct 30 '23 09:10 posthog-bot

This issue was closed due to lack of activity. Feel free to reopen if it's still relevant.

posthog-bot avatar Nov 13 '23 09:11 posthog-bot