Pinta doesn't start after installing Pinta

[Farajo001]

Description When install Pinta on Windows 10, whatever way it might be, it prompts to launch Pinta only for this one to not even show up

To Reproduce

1. Download and install Pinta in any way.
2. Check on the box that it can be launched
3. Click Finished
4. Nothing happens...

Version Please include your operating system (e.g. Ubuntu 22.04) and which version of Pinta (e.g. 2.1) you are using. Windows 10 21H2 Pinta3.0

[pedropaulosuzuki]

Could you try to launch Pinta from the terminal and see if it spits any error? This might help investigate what the issue might be.

[cameronwhite]

You could also try setting the GSK_RENDERER environment variable to something like cairo or opengl (see https://docs.gtk.org/gtk4/running.html#gsk_renderer). It might require a restart / logging in again to take effect

I had to do that previously on a Windows virtual machine I was testing with, since GTK tries to use its Vulkan backend by default and didn't seem to successfully fall back when it fails

[DFlow69]

I'm having the same issue and I'll try some things but how do you launch an app from the terminal @pedropaulosuzuki ? And also I have no idea how to do that @cameronwhite please provide further instructions, thanks!

[DFlow69]

This is what I got after opening Pinta using command prompt (just another command prompt named Pinta.exe with and the file path)

[cameronwhite]

I think on Windows you would configure the environment variable in the control panel, if you search for "environment variables" e.g. https://www3.ntu.edu.sg/home/ehchua/programming/howto/Environment_Variables.html#zz-2.4

[pedropaulosuzuki]

This is what I got after opening Pinta using command prompt (just another command prompt named Pinta.exe with and the file path)

Just run the path "C:\Program Files\Pinta\bin\Pinta.exe", without the "start" command.

I think on Windows you would configure the environment variable in the control panel, if you search for "environment variables" e.g. https://www3.ntu.edu.sg/home/ehchua/programming/howto/Environment_Variables.html#zz-2.4

If I'm not crazy, you can run "set GSK_RENDERER=cairo" and the variable will be set while that cmd instance is running.

[oubrecht-com]

It works for me only with "set GSK_RENDERER=cairo". Tested on Windows 11 24H2 with Pinta 3.0.3.

[cameronwhite]

Thanks for the info - which graphics card / driver are you using? (And are you running in a virtual machine - I see a reference to VMware in there)

[oubrecht-com]

Yes, this computer is in VMware. My second PC is HW and Pinta not work there too. There is Nvidia GeForce GTX 1660 SUPER. I try to install latest graphic drivers.