baskup backup files are empty

[ckpankratz]

Hi Peter,

First, thanks for developing baskup. This has been a useful application for me personally. I'd like to report an issue I'm having with the latest version. When I run baskup, my iMessage baskup files are all coming up empty. Attached is the baskup screen once the backup completes. On my disk, baskup does create a directory for each and every message thread, but the files are all zero length.

I'm using baskup 2.0 and running MacOS 10.12.6.

Am I doing something wrong (it worked on an earlier release of MacOS) or is there possibly an incompatibility issue?

Thanks for your help. Chris

[hcrev]

Hey Chris,

I had the same issue. I believe this app backs up only new conversations since its previous backup.

Try resetting the backup date by clicking on File->Reset Backup Date. Then run the backup again.

[ckpankratz]

Hi Peter,

Thank you! This worked!

Chris

On Jan 31, 2018, at 7:47 AM, hcrev [email protected] wrote:

Hey Chris,

I had the same issue. I believe this app backs up only new conversations since its previous backup.

Try resetting the backup date by clicking on File->Reset Backup Date. Then run the backup again.

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[nonoesp]

Worked as well.

This was a bit confusing. Maybe letting the user know there are no new backups "since last date" after pressing Run Backup could help?

Anyway, congrats this is a great tool.