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An open source ticket management & help desk solution. A zendesk/freshdesk alternative

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Dear Peppermint team, first things first, thanks for your effort in creating an open source ticket system. One thing that would really bring things forward, would be the possibility to...

Not sure if I made an error or overlooked something, or if it is a general bug/missing feature. Mails that are sent over SMTP are missing a username or ‘from’...

bug

Email logs via admin panel

![image](https://github.com/Peppermint-Lab/peppermint/assets/163859365/109449f2-f0c8-45fe-9d7b-679ee55df89c)

It's been really annoying not being able to edit comments and time entries in Spiceworks. I would really appreciate having that ability here.

enhancement

Some tickets have a large amount of small time entries which would be a pain to add up by hand. My request is that the total time spent on a...

**Raw Values Displayed in Dropdown** In the Ticket component, when editing labels, the dropdown menu displayed the raw values (e.g., in_progress, needs_support) instead of their human-readable equivalents (e.g., In Progress,...

![obraz](https://github.com/user-attachments/assets/d753e73c-6594-43da-8e14-394260e985de)

After clicking on recent ticket there is a error message : **Application error: a client-side exception has occurred (see the browser console for more information).** In browser console: **Error: initialContent...

I define the Portuguese language for the user, but it saves as Talagong. It would be possible to leave an option so that we could collaborate with the translation, this...