fetch mails from imap and create a ticket

[colttt]

Hello,

it would be really nice if peppermint can fetch mails from an imap-account and create tickets based on this

[potts99]

Nice suggestion, will add this to the list

[towbsen]

is there still no update? email fetch would be the best function ever for creating tickets ;-)

[xoniq]

I think this project died a bit. Last interaction since february. Also need something like this.

[potts99]

working under the next branch, i work full time, was aiming to get a feature release at the end of july but now aiming for the end of august

[towbsen]

Oh nice!Am 02.08.2022 um 12:39 schrieb Jack Andrews @.***>: working under the next branch, i work full time, was aiming to get a feature release at the end of july but now aiming for the end of august

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>

[suppqt]

is this implemented yet?

[potts99]

Nearly implemented under next branch - will be in next release

[suppqt]

Nearly implemented under next branch - will be in next release

Allright thanks,

Looks really nice so far but to use it i need the IMAP Feature. Any time Plan for this since last Update was August 22?

[potts99]

Any time Plan for this since last Update was August 22?

Sorted out my schedule recently, commiting 2-3 hours per day day now. Looking at a big release at the end of month. reddit posts etc.

[suppqt]

Any time Plan for this since last Update was August 22?

Sorted out my schedule recently, commiting 2-3 hours per day day now. Looking at a big release at the end of month. reddit posts etc.

Thanks for your effort!

[potts99]

@e0xify I have this working under the Next branch, nothing on docker yet but if you want to spin it up locally then you could give it ago.

Not production friendly yet but working on it

[suppqt]

Thanks, just checked it. I need the docker variant since im already on MySQL and dont want to add another DB system

[potts99]

Will be end of the month as im looking at a nice release

SSO IMap emails UI improvements Email notifications slack support Rich discord support

[suppqt]

Will be end of the month as im looking at a nice release

SSO IMap emails UI improvements Email notifications slack support Rich discord support

Any Update on the time plan? Also will there be an automatic Reply that Ticket Nr xxxx was created for the imap Feature

[potts99]

Just polishing things,

Yeah email notification for sender is implemented

[taylorgibb]

Hi @potts99 hope you are well, we really want to implement Peppermint and abandon Freshdesk, but this feature is critical for us. Is there any update on this ? Is there a list of outstanding tasks for the next release that you want help with ?

Thanks for all the amazing work on this.

[taylorgibb]

Is there any update on this ?

[colttt]

we moved to zammad.org its opensource and can be self-hosted