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Not sending Campains

Open stuxve opened this issue 11 months ago • 6 comments
trafficstars

Hi,

I installed the tool and registered successfully. I also added a custom email account to send campaigns. However, when I schedule a campaign, it switches from "Started: Yes" to "Started: No" at the scheduled start time, and the campaign does not proceed as expected.

Could you please assist with this issue?

Thank you!

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stuxve avatar Dec 03 '24 08:12 stuxve

Hey, I am no longer using or maintaining this. However, can you check your log files?

PaulleDemon avatar Dec 03 '24 08:12 PaulleDemon

Oh sad to hear it. The app have potential...

The web application is not generating any logs. But in the output of the commands is not even trying to do anything.

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stuxve avatar Dec 03 '24 08:12 stuxve

did you run both these commands?

python manage.py runserver

and

celery -A email_automation worker -l info -B --scheduler django_celery_beat.schedulers:DatabaseScheduler 

also did you check if emails are being sent? did you configure the emails in the configure email section?

PaulleDemon avatar Dec 03 '24 08:12 PaulleDemon

Yes, I have both commands running, and the email configured in the email section. I wanted to check if it works sending, but... no even trying.

stuxve avatar Dec 03 '24 10:12 stuxve

Hey, its likely that there was an error sending the message, did you upload excel file with recipient emails in it?

You should have an Email column in the excel file, or it won't be received.

PaulleDemon avatar Dec 03 '24 10:12 PaulleDemon

I create a script to create the excel, the import does not throw any error (test it's just random data in this text, in the code is my real email):

import pyexcel as pe

data = [["Email"], ["[email protected]"]]
pe.save_as(array=data, dest_file_name="email_list.xls")

stuxve avatar Dec 03 '24 17:12 stuxve