Account Private but its not

[MajikalDischarge]

Check version

• [X] I'm running the latest version of Path of Building and I've verified this by checking the changelog

Check for duplicates

• [X] I've checked for duplicate open and closed issues by using the search function of the issue tracker

What platform are you running Path of Building on?

MacOS

How is Path of Building expected to behave?

When I enter My username There should be a list of my characters under my account

How does Path of Building behave?

When I enter my username in the search I receive an error saying my account is private MY ACCOUNT IS NOT PRIVATE UPDATE: I Was informed to enter the numbers at the end of my name and I tried that same dilemma.

How to reproduce the issue

Search the user name in the screen shots or any PSN related User name

Character build code

No response

Screenshots

[Regisle]

You are on dev 2.44.1, importing was fixed release 2.49.0

[MajikalDischarge]

So is 2.49.0 available on Mac and do you know of a link I can download it from

[sloggaa]

I'm having the same issue, I'm on version 2.49.3 on Windows:

[snocone21]

Same here for 2.49.3:

[rntsza]

Same

[ghost]

Confirming same here as well.

[Appulcake]

Just to add it seems like something might've changed on their end, since it's been working fine for me before, and now without any changes it can't import anymore. Also double checked, account didn't suddenly become private on the site, and also pasting POESESSID from a logged in browser doesn't work either.

[n1tr0xs]

This error shows not only when profile is private, but whenever pathofexile.com blocked your IP address like this:

So, if you are using some VPN/Proxy browser extension, or using Proxy on your PC, but didn't set PoB to use it - that's a problem. (You can set proxy in PoB in the "Options" - "Proxy Server")