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When select downloaded model, it show error "DLL load failed while importing exllamav2_ext"

Open tomudo opened this issue 1 year ago • 3 comments

Fresh install v9.6. After install complete. When select model,it show error.

Expected Behavior

Can load model

Current Behavior

When select downloaded model, it show error "DLL load failed while importing exllamav2_ext"

Steps to Reproduce

Please provide detailed steps to reproduce the issue.

  1. Select settings
  2. Select model

Possible Solution

Context

Screenshots

tomudo avatar Apr 25 '24 09:04 tomudo

this is like the red ring of death of exllamav2. It hapens when sometghing went wrong wile installing it. I never actually managed to find why this hapens on some machines.

ParisNeo avatar Apr 27 '24 22:04 ParisNeo

Similar issue on windows (hardware rtx 3060, p106-100) error message: DLL load failed while importing exllamav2_ext: The specified procedure could not be found. Its asked multiple times about pytorch force reinstall.

belaelekelemer avatar May 09 '24 22:05 belaelekelemer

You can try reinstalling exllamav2 manually by opening the lollms conda environment and doing a pip install

ParisNeo avatar May 20 '24 14:05 ParisNeo