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Loss of Communication after 3.70 upgrade

Open CookeryTech opened this issue 6 months ago • 2 comments

Alarm system

Paradoc with IP50 TCP Connection

Environment

  • Home assistant OS
  • Git branch

Which Git branch you use. Did you tried "dev" branch? Please try before posting.

Describe the bug

Once I upgraded to 3.70 all MQTT Coms with the panel stopped.

To Reproduce

Downgraded to th prev Version 3.61 and normal operation returned.

CookeryTech avatar Jul 08 '25 23:07 CookeryTech

Same here with Paradox MG5000. Stopped working when this version was installed. Seems data is being received but entities are not updated. Cannot arm the alarm and if I try, nothing appears in the log. No movements detected. I'm using esp with ttl level shifter and esphome-stream-server component.

The events from the alarm are being received. The problem is with mqtt:

2025-07-22 18:47:05,832 - ERROR    - Thread-1 (_thread_main) - PAI.paradox.interfaces.mqtt.core - Failed to connect to MQTT: Connection Refused: not authorised. (5)
2025-07-22 18:47:05,835 - ERROR    - Thread-1 (_thread_main) - PAI.paradox.interfaces.mqtt.core - MQTT Broker unexpectedly disconnected. Code: 5

In the mqtt log it seems pai is appending an alphanumeric string to the 'pai' user, that's why it doesn't connect.

2025-07-22 18:47:53: Client paibbb8e8d7381d1fc6 disconnected, not authorised.

Trying to change the mqtt user to what pai sends, it doesn't work, it must be modifying the password as well.

marianomd avatar Jul 22 '25 21:07 marianomd

I don't know what happened but it's working OK now.

marianomd avatar Jul 23 '25 19:07 marianomd