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verified publisher icon ParadoxAlarmInterface

Unable to disarm during an alarm event

Open rainepretorius opened this issue 1 year ago • 3 comments

Alarm system

Describe your panel model (ex: EVO192, Spectra SP4000, Magellan MG5050), access mode (Serial, IP150, etc..). MG5050

Environment

  • Windows, Linux, RPI...
  • Python version Docker container

Git branch

Which Git branch you use. Did you tried "dev" branch? Please try before posting. The one in the docker container

Describe the bug

A clear and concise description of what the bug is.

I am unable to disarm the alarm system when there is an alarm event that occurred. PAI stays stuck in the same state until I manually disarm the alarm via the keypad and restart the docker container. Else the Alarm Panel stays triggered.

To Reproduce

Steps to reproduce the behavior:

  1. Start script '...'
  2. Do something '....'
  3. See error

Logs

PLEASE DO NOT SEND LOGS IN CLEAR TEXT AS THEY MAY CONTAIN SENSITIVE INFORMATION If you wish to add a log (which will greatly help us), please follow the following instructions:

  1. Go to https://keybase.io/encrypt
  2. Write to us
    1. Write 'jpbarraca' as the recipient if you have SP/MG panel
    2. Write 'yozik04' as the recipient if you have EVO panel
  3. Write your log or add a link to the log file (if using services such as dropbox).
  4. Click Encrypt
  5. Save the result to a text file and add it as an attachment.

rainepretorius avatar Nov 25 '24 07:11 rainepretorius

I have not seen this before probably some fresh firmware update has a bug. I can't do anything about it.

yozik04 avatar Nov 25 '24 08:11 yozik04

It is still running firmware 4.90. Is there a method I can use to try to figure it out and help contribute to fix it?Kind Regards,Raine Pretorius -------- Original message --------From: Jevgeni Kiski @.> Date: 2024/11/25 10:47 (GMT+02:00) To: ParadoxAlarmInterface/pai @.> Cc: Raine Pretorius @.>, Author @.> Subject: Re: [ParadoxAlarmInterface/pai] Unable to disarm during an alarm event (Issue #520) I have not seen this before probably some fresh firmware update has a bug. I can't do anything about it.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

rainepretorius avatar Nov 25 '24 09:11 rainepretorius

Here is the weird issue in the logs where it disconnects just after the alarm event starts:

-----BEGIN PGP MESSAGE----- Version: Keybase OpenPGP v2.1.13 Comment: https://keybase.io/crypto

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rainepretorius avatar Nov 25 '24 14:11 rainepretorius