Users can't join meetings if part of a locked team

[gcrickman]

Currently, if a user is part of any locked teams they can't join new meetings or teams, this is an issue for orgs that upgrade 1 or 2 teams to a Team plan and we don't merge the rest of the teams for their domain. This has also been an issue when a sales rep unlocks 1 or 2 teams and some of the users are not able to join meetings on the unlocked teams.

There have been 2 instances of this for paid accounts so far, this customer 🔒 and this customer 🔒

[lilicaruso]

Instance 1 🔒 Instance 2 🔒 Instance 3 🔒 Instance 4 🔒

All of mine occurred following a lock out where the customer did wanted to return to a Starter plan but because some members were already on locked teams they could not join new teams or meetings.

[charlesmathias]

One idea around this: could we make "Manage Team" visible for a user when a team is locked? This would mean a user could remove themselves from locked teams

[github-actions[bot]]

Stale issue

[mwermuth]

@gcrickman and @lilicaruso has this come up again? Or where the only instances this happened occurring in May?

[github-actions[bot]]

Stale issue