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Published 20 hours ago • verified publisher icon PagerDuty

auto_pause_notifications_parameters - not apply

Open elihai-risk opened this issue 2 years ago • 7 comments

Hi there,

This Feature doesn't apply by Terraform in the Terraform plan it show it is going to add it but in the UI it's still off. if i changing manually it doesn't show me drift

Terraform v1.2.3

PagerDuty providers - 2.6.2

If this issue appears to affect multiple resources, it may be an issue with Terraform's core, so please mention this.

Terraform Configuration Files

# Copy-paste your Terraform configurations here - for large Terraform configs,
# please use a service like Dropbox and share a link to the ZIP file. For
# security, you can also encrypt the files using our GPG public key.

Debug Output

Please provider a link to a GitHub Gist containing the complete debug output: https://www.terraform.io/docs/internals/debugging.html. Please do NOT paste the debug output in the issue; just paste a link to the Gist.

Panic Output

If Terraform produced a panic, please provide a link to a GitHub Gist containing the output of the crash.log.

Expected Behavior

What should have happened?

Actual Behavior

What actually happened?

Steps to Reproduce

Please list the steps required to reproduce the issue, for example:

  1. terraform apply

Important Factoids

Are there anything atypical about your accounts that we should know? For example: Running in EC2 Classic? Custom version of OpenStack? Tight ACLs?

References

Are there any other GitHub issues (open or closed) or Pull Requests that should be linked here? For example:

  • GH-1234

elihai-risk avatar Sep 29 '22 08:09 elihai-risk

Hi @elihai-risk,

could you please also share an extract of your .tf terraform configuration file where you are using this feature?

It should be something like this:

resource "pagerduty_service" "foo" {
	name                    = "foo"
	description             = "foo"
	auto_resolve_timeout    = 1800
	acknowledgement_timeout = 1800
	escalation_policy       = pagerduty_escalation_policy.foo.id
	alert_creation          = "create_alerts_and_incidents"
	auto_pause_notifications_parameters {
		enabled = true
		timeout = 300
    }
}

Also, debug logs produced with the TF_LOG=debug environment variable set (redact any confidential information from that log before sharing) are welcome:

Please provider a link to a GitHub Gist containing the complete debug output: https://www.terraform.io/docs/internals/debugging.html. Please do NOT paste the debug output in the issue; just paste a link to the Gist.

pdecat avatar Sep 29 '22 10:09 pdecat

`resource "pagerduty_service" "service" { for_each = { for technical_service in local.technical_services : technical_service.name => technical_service } name = "${each.value.name}-${var.env}" escalation_policy = lookup(each.value, "escalation_policy", null) == null ? data.pagerduty_escalation_policy.escalation_policy.id : data.pagerduty_escalation_policy.service_escalation_policy[each.value.name].id alert_creation = "create_alerts_and_incidents" acknowledgement_timeout = lookup(each.value, "acknowledgement_timeout", "null") auto_resolve_timeout = "null"

dynamic "alert_grouping_parameters" { for_each = var.alert_grouping == true ? [1] : [] content { type = "intelligent" config { timeout = null fields = null } } }

dynamic "incident_urgency_rule" { for_each = var.env != "staging" ? [1] : [] content { type = "constant" urgency = "severity_based" } }

dynamic "incident_urgency_rule" { for_each = var.env == "staging" ? [1] : [] content { type = "use_support_hours"

  during_support_hours {
    type    = "constant"
    urgency = "severity_based"
  }

  outside_support_hours {
    type    = "constant"
    urgency = "low"
  }
}

}

dynamic "support_hours" { for_each = var.env == "staging" ? [1] : [] content { type = "fixed_time_per_day" time_zone = "Asia/Jerusalem" start_time = "10:00:00" end_time = "19:00:00" days_of_week = [7, 1, 2, 3, 4] } }

auto_pause_notifications_parameters { enabled = true timeout = 300 } }`

elihai-risk avatar Sep 29 '22 10:09 elihai-risk

module.technical_service_staging.pagerduty_service.service["account-event-linking-service"]: Modifying... [id=PVJKT7N] 2022-09-29T13:42:46.012+0300 [INFO] Starting apply for module.technical_service_staging.pagerduty_service.service["account-event-linking-service"] 2022-09-29T13:42:46.013+0300 [DEBUG] module.technical_service_staging.pagerduty_service.service["account-event-linking-service"]: applying the planned Update change 2022-09-29T13:42:46.013+0300 [DEBUG] module.technical_service_staging.pagerduty_service.service["customer-view-ui"]: applying the planned Update change 2022-09-29T13:42:46.014+0300 [DEBUG] module.technical_service_staging.pagerduty_service.service["ipv-classification-consumer"]: applying the planned Update change 2022-09-29T13:42:46.018+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:46 ===== PagerDuty Cache Skipping Init =====: timestamp=2022-09-29T13:42:46.018+0300 2022-09-29T13:42:46.020+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:46 [DEBUG] PagerDuty - Preparing GET request to /abilities with body: %!s(): timestamp=2022-09-29T13:42:46.020+0300 2022-09-29T13:42:46.025+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:46 [DEBUG] PagerDuty API Request Details: ---[ REQUEST ]--------------------------------------- GET /abilities HTTP/1.1 Host: api.pagerduty.com User-Agent: heimweh/go-pagerduty(terraform) Accept: application/vnd.pagerduty+json;version=2 Authorization: Token token=xxxxxxxxxx Content-Type: application/json Accept-Encoding: gzip

-----------------------------------------------------: timestamp=2022-09-29T13:42:46.025+0300 2022-09-29T13:42:47.270+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty API Response Details: ---[ RESPONSE ]-------------------------------------- HTTP/2.0 200 OK Access-Control-Allow-Headers: Authorization, Content-Type, AuthorizationOauth, X-EARLY-ACCESS Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS Access-Control-Allow-Origin: * Access-Control-Expose-Headers: Access-Control-Max-Age: 1728000 Cache-Control: max-age=0, private, must-revalidate Content-Type: application/json Date: Thu, 29 Sep 2022 10:42:47 GMT Etag: W/"xxxxxxxxxxx" Feature-Policy: accelerometer 'none'; camera 'none'; geolocation 'none'; gyroscope 'none'; magnetometer 'none'; microphone 'none'; payment 'none'; usb 'none' Referrer-Policy: strict-origin-when-cross-origin Referrer-Policy: strict-origin-when-cross-origin Server: nginx Strict-Transport-Security: max-age=31536000; includeSubDomains Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Request-Id: xxxxxxxxxx X-Xss-Protection: 1; mode=block

{ "abilities": [ "sso", "advanced_reports", "teams", "read_only_users", "team_responders", "service_support_hours", "urgencies", "manage_schedules", "manage_api_keys", "coordinated_responding", "response_automation", "using_alerts_on_any_service", "event_rules", "global_rulesets", "dynamic_notifications", "beta_custom_actions", "preview_incident_alert_split", "permissions_service", "advanced_permissions", "preview_intelligent_alert_grouping", "time_based_alert_grouping", "mobile_schedules", "responseplays_mobile_ios_v1", "responseplays_mobile_android_v1", "liveness_ios_v1", "liveness_android_v1", "preview_incident_priority", "incident_priority_activated", "business_visibility", "beta_conference_calls", "similar_incidents", "tags", "subscribers_status_updates", "status_dashboard_advanced", "advanced_ticketing_integrations", "incident_correlation", "status_update_integration", "manual_escalation", "change_events", "event_intelligence_datadog_widget", "mobile_incident_redesign", "mobile_home_screen", "mobile_maintenance_windows", "features_in_use_preventing_downgrade_to", "products_requiring_cleanup" ] } -----------------------------------------------------: timestamp=2022-09-29T13:42:47.270+0300 2022-09-29T13:42:47.270+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] PagerDuty client configured: timestamp=2022-09-29T13:42:47.270+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PAJ8G0E: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PVJKT7N: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PKR5W0D: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PSNZSUK: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty - Preparing PUT request to /services/PSNZSUK with body: {"service":{"acknowledgement_timeout":null,"alert_creation":"create_alerts_and_incidents","alert_grouping":"intelligent","alert_grouping_parameters":{"type":"intelligent","config":{"timeout":0,"aggregate":""}},"auto_pause_notifications_parameters":{"enabled":true,"timeout":180},"auto_resolve_timeout":null,"description":"Managed by Terraform","escalation_policy":{"id":"P6D1FFL","type":"escalation_policy_reference"},"incident_urgency_rule":{"during_support_hours":{"type":"constant","urgency":"severity_based"},"outside_support_hours":{"type":"constant","urgency":"low"},"type":"use_support_hours"},"name":"customer-view-ui-staging","scheduled_actions":[null],"support_hours":{"days_of_week":[7,1,2,3,4],"end_time":"19:00:00","start_time":"10:00:00","time_zone":"Asia/Jerusalem","type":"fixed_time_per_day"}}}: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PA7DZLC: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty - Preparing PUT request to /services/PA7DZLC with body: {"service":{"acknowledgement_timeout":null,"alert_creation":"create_alerts_and_incidents","alert_grouping":"intelligent","alert_grouping_parameters":{"type":"intelligent","config":{"timeout":0,"aggregate":""}},"auto_pause_notifications_parameters":{"enabled":true,"timeout":180},"auto_resolve_timeout":null,"description":"Managed by Terraform","escalation_policy":{"id":"P6D1FFL","type":"escalation_policy_reference"},"incident_urgency_rule":{"during_support_hours":{"type":"constant","urgency":"severity_based"},"outside_support_hours":{"type":"constant","urgency":"low"},"type":"use_support_hours"},"name":"account-secure-webapp-ui-staging","scheduled_actions":[null],"support_hours":{"days_of_week":[7,1,2,3,4],"end_time":"19:00:00","start_time":"10:00:00","time_zone":"Asia/Jerusalem","type":"fixed_time_per_day"}}}: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [INFO] Updating PagerDuty service PZW8TJA: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.272+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty - Preparing PUT request to /services/PZW8TJA with body: {"service":{"acknowledgement_timeout":null,"alert_creation":"create_alerts_and_incidents","alert_grouping":"intelligent","alert_grouping_parameters":{"type":"intelligent","config":{"timeout":0,"aggregate":""}},"auto_pause_notifications_parameters":{"enabled":true,"timeout":180},"auto_resolve_timeout":null,"description":"Managed by Terraform","escalation_policy":{"id":"P6D1FFL","type":"escalation_policy_reference"},"incident_urgency_rule":{"during_support_hours":{"type":"constant","urgency":"severity_based"},"outside_support_hours":{"type":"constant","urgency":"low"},"type":"use_support_hours"},"name":"ato-service-staging","scheduled_actions":[null],"support_hours":{"days_of_week":[7,1,2,3,4],"end_time":"19:00:00","start_time":"10:00:00","time_zone":"Asia/Jerusalem","type":"fixed_time_per_day"}}}: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.283+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty - Preparing PUT request to /services/PAJ8G0E with body: {"service":{"acknowledgement_timeout":null,"alert_creation":"create_alerts_and_incidents","alert_grouping":"intelligent","alert_grouping_parameters":{"type":"intelligent","config":{"timeout":0,"aggregate":""}},"auto_pause_notifications_parameters":{"enabled":true,"timeout":180},"auto_resolve_timeout":null,"description":"Managed by Terraform","escalation_policy":{"id":"P6D1FFL","type":"escalation_policy_reference"},"incident_urgency_rule":{"during_support_hours":{"type":"constant","urgency":"severity_based"},"outside_support_hours":{"type":"constant","urgency":"low"},"type":"use_support_hours"},"name":"customer-center-staging","scheduled_actions":[null],"support_hours":{"days_of_week":[7,1,2,3,4],"end_time":"19:00:00","start_time":"10:00:00","time_zone":"Asia/Jerusalem","type":"fixed_time_per_day"}}}: timestamp=2022-09-29T13:42:47.272+0300 2022-09-29T13:42:47.285+0300 [INFO] provider.terraform-provider-pagerduty_v2.6.2: 2022/09/29 13:42:47 [DEBUG] PagerDuty API Request Details: ---[ REQUEST ]--------------------------------------- PUT /services/PZW8TJA HTTP/1.1 Host: api.pagerduty.com User-Agent: heimweh/go-pagerduty(terraform) Content-Length: 807 Accept: application/vnd.pagerduty+json;version=2 Authorization: Token token=xxxxxxxxxx Content-Type: application/json Accept-Encoding: gzip

{ "service": { "acknowledgement_timeout": null, "alert_creation": "create_alerts_and_incidents", "alert_grouping": "intelligent", "alert_grouping_parameters": { "type": "intelligent", "config": { "timeout": 0, "aggregate": "" } }, "auto_pause_notifications_parameters": { "enabled": true, "timeout": 180 }, "auto_resolve_timeout": null, "description": "Managed by Terraform", "escalation_policy": { "id": "P6D1FFL", "type": "escalation_policy_reference" }, "incident_urgency_rule": { "during_support_hours": { "type": "constant", "urgency": "severity_based" }, "outside_support_hours": { "type": "constant", "urgency": "low" }, "type": "use_support_hours" }, "name": "ato-service-staging", "scheduled_actions": [ null ], "support_hours": { "days_of_week": [ 7, 1, 2, 3, 4 ], "end_time": "19:00:00", "start_time": "10:00:00", "time_zone": "Asia/Jerusalem", "type": "fixed_time_per_day" } } }

elihai-risk avatar Sep 29 '22 10:09 elihai-risk

Thanks for the logs.

The parameters are clearly sent to the PagerDuty API:

"auto_pause_notifications_parameters": {
"enabled": true,
"timeout": 180
},

Could you also share the response to the PUT /services/PZW8TJA request?

pdecat avatar Sep 29 '22 11:09 pdecat

Hi @elihai-risk, this is the request to the API, not the response from the API.

You should have something just after that in the logs.

pdecat avatar Sep 29 '22 13:09 pdecat

---[ RESPONSE ]-------------------------------------- HTTP/2.0 200 OK Access-Control-Allow-Headers: Authorization, Content-Type, AuthorizationOauth, X-EARLY-ACCESS Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS Access-Control-Allow-Origin: * Access-Control-Expose-Headers: Access-Control-Max-Age: 1728000 Cache-Control: max-age=0, private, must-revalidate Content-Type: application/json Date: Thu, 29 Sep 2022 10:41:53 GMT Etag: W/"xxxxxxxxxxxxxxxxx" Feature-Policy: accelerometer 'none'; camera 'none'; geolocation 'none'; gyroscope 'none'; magnetometer 'none'; microphone 'none'; payment 'none'; usb 'none' Referrer-Policy: strict-origin-when-cross-origin Referrer-Policy: strict-origin-when-cross-origin Server: nginx Strict-Transport-Security: max-age=31536000; includeSubDomains Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Request-Id: xxxxxxxxxxxxxxxxx X-Xss-Protection: 1; mode=block

{ "service": { "id": "PZW8TJA", "name": "ato-service-staging", "description": "Managed by Terraform", "created_at": "2022-03-30T16:22:12+03:00", "updated_at": "2022-03-30T16:22:12+03:00", "status": "active", "teams": [ { "id": "PA3L24N", "type": "team_reference", "summary": "Account Protection", "self": "https://api.pagerduty.com/teams/PA3L24N", "html_url": "https://riskified.pagerduty.com/teams/PA3L24N" } ], "alert_creation": "create_alerts_and_incidents", "addons": [], "scheduled_actions": [], "support_hours": { "type": "fixed_time_per_day", "time_zone": "Asia/Jerusalem", "days_of_week": [ 7, 1, 2, 3, 4 ], "start_time": "10:00:00", "end_time": "19:00:00" }, "last_incident_timestamp": null, "escalation_policy": { "id": "P6D1FFL", "type": "escalation_policy_reference", "summary": "Account Protection - low urgency", "self": "https://api.pagerduty.com/escalation_policies/P6D1FFL", "html_url": "https://riskified.pagerduty.com/escalation_policies/P6D1FFL" }, "incident_urgency_rule": { "type": "use_support_hours", "during_support_hours": { "type": "constant", "urgency": "severity_based" }, "outside_support_hours": { "type": "constant", "urgency": "low" } }, "acknowledgement_timeout": null, "auto_resolve_timeout": null, "alert_grouping": "intelligent", "alert_grouping_timeout": null, "alert_grouping_parameters": { "type": "intelligent", "config": null }, "integrations": [], "response_play": null, "type": "service", "summary": "ato-service-staging", "self": "https://api.pagerduty.com/services/PZW8TJA", "html_url": "https://riskified.pagerduty.com/service-directory/PZW8TJA" } }

elihai-risk avatar Sep 29 '22 13:09 elihai-risk

Ok, thanks for the logs.

So in your case, the PagerDuty API is not returning the auto_pause_notifications_parameters parameter block.

I just re-ran the acceptance test, and it does work properly:

# TF_LOG=debug make testacc TEST=./pagerduty/ TESTARGS='-run=TestAccPagerDutyService_AutoPauseNotificationsParameters'
...
2022/09/29 16:12:01 [DEBUG] PagerDuty API Request Details:
---[ REQUEST ]---------------------------------------
POST /services HTTP/1.1
Host: api.pagerduty.com
User-Agent: heimweh/go-pagerduty(terraform)
Content-Length: 323
Accept: application/vnd.pagerduty+json;version=2
Authorization: Token token=******
Content-Type: application/json
Accept-Encoding: gzip

{
 "service": {
  "acknowledgement_timeout": 1800,
  "alert_creation": "create_alerts_and_incidents",
  "alert_grouping": null,
  "auto_pause_notifications_parameters": {
   "enabled": true,
   "timeout": 300
  },
  "auto_resolve_timeout": 1800,
  "description": "foo",
  "escalation_policy": {
   "id": "PYIKCSU",
   "type": "escalation_policy_reference"
  },
  "name": "tf-tmz1x"
 }
}

-----------------------------------------------------
2022/09/29 16:12:01 [DEBUG] PagerDuty API Response Details:
---[ RESPONSE ]--------------------------------------
HTTP/2.0 201 Created
Content-Length: 1045
Access-Control-Allow-Headers: Authorization, Content-Type, AuthorizationOauth, X-EARLY-ACCESS
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers:
Access-Control-Max-Age: 1728000
Cache-Control: max-age=0, private, must-revalidate
Content-Type: application/json
Date: Thu, 29 Sep 2022 14:12:01 GMT
Etag: W/"c5cc73a1f5e5667add6272c2485e7f29"
Feature-Policy: accelerometer 'none'; camera 'none'; geolocation 'none'; gyroscope 'none'; magnetometer 'none'; microphone 'none'; payment 'none'; usb 'none'
Referrer-Policy: strict-origin-when-cross-origin
Referrer-Policy: strict-origin-when-cross-origin
Server: nginx
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
X-Request-Id: bca51a7dd9e03dea3fd801b36d0ec80e
X-Xss-Protection: 1; mode=block

{
 "service": {
  "id": "P8NHZX9",
  "name": "tf-tmz1x",
  "description": "foo",
  "created_at": "2022-09-29T16:12:01+02:00",
  "updated_at": "2022-09-29T16:12:01+02:00",
  "status": "active",
  "teams": [],
  "alert_creation": "create_alerts_and_incidents",
  "addons": [],
  "scheduled_actions": [],
  "support_hours": null,
  "last_incident_timestamp": null,
  "escalation_policy": {
   "id": "PYIKCSU",
   "type": "escalation_policy_reference",
   "summary": "tf-b7xyf",
   "self": "https://api.pagerduty.com/escalation_policies/PYIKCSU",
   "html_url": "https://dev-myorg.pagerduty.com/escalation_policies/PYIKCSU"
  },
  "incident_urgency_rule": {
   "type": "constant",
   "urgency": "high"
  },
  "acknowledgement_timeout": 1800,
  "auto_resolve_timeout": 1800,
  "auto_pause_notifications_parameters": {
   "enabled": true,
   "timeout": 300
  },
  "alert_grouping": null,
  "alert_grouping_timeout": null,
  "alert_grouping_parameters": {
   "type": null,
   "config": null
  },
  "integrations": [],
  "response_play": null,
  "type": "service",
  "summary": "tf-tmz1x",
  "self": "https://api.pagerduty.com/services/P8NHZX9",
  "html_url": "https://dev-myorg.pagerduty.com/service-directory/P8NHZX9"
 }
}
-----------------------------------------------------

Notice how the auto_pause_notifications_parameters is part of both the request and the response. However, that's a POST request so it is a bit different from your case.

Tweaking the acceptance test, I also confirmed updates to existing services (PUT request), like seems your case, do work:

---[ REQUEST ]---------------------------------------
PUT /services/PH7ONRC HTTP/1.1
Host: api.pagerduty.com
User-Agent: heimweh/go-pagerduty(terraform)
Content-Length: 384
Accept: application/vnd.pagerduty+json;version=2
Authorization: Token token=******
Content-Type: application/json
Accept-Encoding: gzip

{
 "service": {
  "acknowledgement_timeout": 1800,
  "alert_creation": "create_alerts_and_incidents",
  "alert_grouping": null,
  "auto_pause_notifications_parameters": {
   "enabled": true,
   "timeout": 300
  },
  "auto_resolve_timeout": 1800,
  "description": "foo",
  "escalation_policy": {
   "id": "PRI3HSH",
   "type": "escalation_policy_reference"
  },
  "incident_urgency_rule": {
   "type": "constant",
   "urgency": "high"
  },
  "name": "tf-6i9jw"
 }
}

-----------------------------------------------------
2022/09/29 16:20:26 [DEBUG] PagerDuty API Response Details:
---[ RESPONSE ]--------------------------------------
HTTP/2.0 200 OK
Access-Control-Allow-Headers: Authorization, Content-Type, AuthorizationOauth, X-EARLY-ACCESS
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers:
Access-Control-Max-Age: 1728000
Cache-Control: max-age=0, private, must-revalidate
Content-Type: application/json
Date: Thu, 29 Sep 2022 14:20:26 GMT
Etag: W/"5fc1b7d303bb4b9b76ba3db103968f61"
Feature-Policy: accelerometer 'none'; camera 'none'; geolocation 'none'; gyroscope 'none'; magnetometer 'none'; microphone 'none'; payment 'none'; usb 'none'
Referrer-Policy: strict-origin-when-cross-origin
Referrer-Policy: strict-origin-when-cross-origin
Server: nginx
Strict-Transport-Security: max-age=31536000; includeSubDomains
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-Request-Id: 70383286a32de80308bf97d1228223d1
X-Xss-Protection: 1; mode=block

{
 "service": {
  "id": "PH7ONRC",
  "name": "tf-6i9jw",
  "description": "foo",
  "created_at": "2022-09-29T16:20:18+02:00",
  "updated_at": "2022-09-29T16:20:26+02:00",
  "status": "active",
  "teams": [],
  "alert_creation": "create_alerts_and_incidents",
  "addons": [],
  "scheduled_actions": [],
  "support_hours": null,
  "last_incident_timestamp": null,
  "escalation_policy": {
   "id": "PRI3HSH",
   "type": "escalation_policy_reference",
   "summary": "tf-yzp0v",
   "self": "https://api.pagerduty.com/escalation_policies/PRI3HSH",
   "html_url": "https://dev-myorg.pagerduty.com/escalation_policies/PRI3HSH"
  },
  "incident_urgency_rule": {
   "type": "constant",
   "urgency": "high"
  },
  "acknowledgement_timeout": 1800,
  "auto_resolve_timeout": 1800,
  "auto_pause_notifications_parameters": {
   "enabled": true,
   "timeout": 300
  },
  "alert_grouping": null,
  "alert_grouping_timeout": null,
  "alert_grouping_parameters": {
   "type": null,
   "config": null
  },
  "integrations": [],
  "response_play": null,
  "type": "service",
  "summary": "tf-6i9jw",
  "self": "https://api.pagerduty.com/services/PH7ONRC",
  "html_url": "https://dev-myorg.pagerduty.com/service-directory/PH7ONRC"
 }
}
-----------------------------------------------------

Notice too how the auto_pause_notifications_parameters is part of both the request and the response.

I suggest that you open a support case to PagerDuty pointing them to this issue.

PS: I'm just a contributor here, so I have no idea what's going on the server side of the Pagerduty API.

pdecat avatar Sep 29 '22 14:09 pdecat

@elihai-risk A patch for solving is now available on version v2.12.1 of PagerDuty Terraform Provider. Hey @pdecat thank you so much again for your frequent interest on supporting this Terraform Provider users and development lifecycle 🎉 . On top that, I encourage you to do the upgrade and if you still face the issue, please don't hesitate on re-opening this issue ✌🏽 😎

imjaroiswebdev avatar Apr 06 '23 20:04 imjaroiswebdev