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[Bug] Keyboard shortcuts are not working after updated to 10.8

Open ArunKathir98 opened this issue 10 months ago • 1 comments

I have update the PDF web viewer version to 10.8.0. Previously I was using 10.1.1 with that keyboard shorcuts are working properly ( Eg: Edit annotation and Press N -< Opens the comment tool group ). but after updated to latest is not working. Is that i need to enable some kind of configuration and also i did't get error in the console could someone help me on this to resolve this issue.

WebViewer version : 10.8.0

The current behavior : Key board shortcuts for annotation tools is not working.

The expected behavior : Keyboard shortcut should work.

ArunKathir98 avatar Apr 15 '24 11:04 ArunKathir98

Hi @ArunKathir98,

I was not able to reproduce this in our demo which is running 10.8: https://docs.apryse.com/samples/web/samples/viewing/viewing-with-webcomponent/

Are you able to reproduce it there? If not, it would be helpful if you can provide a sample where the issue happens. The best course of action is to submit this as a support ticket here: https://apryse.com/form/request

bollain avatar Apr 18 '24 23:04 bollain