ERROR: Error in send telemetry command: Error: Request failed with status code 500. Error: Request failed with status code 500

[tjosm]

Issue description

Error 500 on send telemetry command. Previously reported and marked as fixed. But still occurs on a fresh install.

Steps to reproduce the problem

1. A fresh install

Specifications

• Node version: v6.6.6-beta.2.2.4
• Platform: Ubuntu 20.04
• Node wallet: 0x25F00506764E902747b1FbAc214B5B96aDc18eF0 (OP)
• Node libp2p identity: 0x0e68a6BB3db88b0aeB5489A0C3De6e761e426ADF

Error logs

[2022-09-12 16:10:39] ERROR: Error in send telemetry command: Error: Request failed with status code 500. Error: Request failed with status code 500
    at createError (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/core/createError.js:16:15)
    at settle (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/core/settle.js:17:12)
    at IncomingMessage.handleStreamEnd (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/adapters/http.js:293:11)
    at IncomingMessage.emit (node:events:525:35)
    at IncomingMessage.emit (node:domain:489:12)
    at endReadableNT (node:internal/streams/readable:1358:12)
    at processTicksAndRejections (node:internal/process/task_queues:83:21)

Disclaimer

Please be aware that the issue reported on a public repository allows everyone to see your node logs, node details, and contact details. If you have any sensitive information, feel free to share it by sending an email to [email protected].

[tjosm]

I've been monitoring the logs for few minutes and I noticed that this error occurred after checking for updates. Below is the log entry,

[2022-09-12 17:14:29] INFO: Checking for new updates...
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Comparing versions...
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Reading app version from /root/ot-node/6.0.0-beta.2.2.4/package.json
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Reading remote version from https://raw.githubusercontent.com/OriginTrail/ot-node/v6/release/testnet/package.json
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Sending request to https://raw.githubusercontent.com/OriginTrail/ot-node/v6/release/testnet/package.json
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Current version: 6.0.0-beta.2.2.4
[2022-09-12 17:14:29] DEBUG: AutoUpdater - Remote Version: 6.0.0-beta.2.2.4
[2022-09-12 17:14:29] INFO: Your node is running on the latest version!
[2022-09-12 17:14:30] ERROR: Error in send telemetry command: Error: Request failed with status code 500. Error: Request failed with status code 500
    at createError (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/core/createError.js:16:15)
    at settle (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/core/settle.js:17:12)
    at IncomingMessage.handleStreamEnd (/root/ot-node/6.0.0-beta.2.2.4/node_modules/axios/lib/adapters/http.js:293:11)
    at IncomingMessage.emit (node:events:525:35)
    at IncomingMessage.emit (node:domain:489:12)
    at endReadableNT (node:internal/streams/readable:1358:12)
    at processTicksAndRejections (node:internal/process/task_queues:83:21)

This was also the case when I last saw the error. It was just after checking for new updates.

[Valcyclovir]

I can confirm I get this same error on all my active test nodes.

[Baddooo14]

Yeah, me too!

[NZT48]

This issue is being closed as inactive due to the date of the last activity on it. If you believe this is still a problem, please create a new issue and confirm that it is reproducible in the current ot-node release version. We are working towards closing open issues that meet specific criteria and ask you to create a new one for those that that are truly bugs in current release. We'll be monitoring those issues so that they are properly managed.

Thank you, OriginTrail Team