OD2 icon indicating copy to clipboard operation
OD2 copied to clipboard

Routing for communications/emails

Open vantuyls opened this issue 7 years ago • 2 comments

Descriptive summary

When users seek to contact OD to gain access to a work that is restricted (e.g. high resolution image) the email should be routed based on some concept of ownership (not defined at this point). I suspect this ownership will be related to the primary collection the work belongs to and the institution that owns that content.

Expected behavior

If i send a request to OD and institution X owns the work in question, the email should be routed to the institution X email address.

@petersec @jsimic chime in to clarify.

Related

#273

vantuyls avatar Nov 21 '18 19:11 vantuyls

In POSM (1-14-25) we decided to assign routing emails according to Admin Set. For the OSU collections, they should be assigned as follows:

petersec avatar Jan 15 '25 22:01 petersec

For UO collections, the only contact is Julia Simic, [email protected].

teamestreet avatar Jan 21 '25 17:01 teamestreet