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Support Request: Gaomon 1060 pro not detected

Open HurtButton opened this issue 1 year ago • 6 comments

What do you need help with?

The tablet can be used as a mouse but cannot be detected by OTD. Screenshot 2024-02-10 171221

What have you tried?

-Driver cleanup -Restart computer -Reinstall OTD -Put "1060_Pro.json" into "Configurations"

Diagnostic Information

Diagnostic.json

Acknowledgements

  • [X] I have installed OpenTabletDriver by following its official installation instructions.
  • [X] I have checked the OpenTabletDriver Wiki and respective FAQ pages, and my issue was not covered or actually fixed.
  • [X] I have searched the existing issues and this new issue is not a duplicate of any.
  • [X] I have written a concise and meaningful title.
  • [X] I am on the latest version of OpenTabletDriver.

HurtButton avatar Feb 10 '24 09:02 HurtButton

Solved by using a very old Gaomon driver (not the one on official website) The problem may be due to versions Virustotal: CrowdStrike Falcon: Win/grayware_confidence_60% (D) 高漫1060.zip

HurtButton avatar Feb 12 '24 03:02 HurtButton

Tablet > device string reader 9580 110 dump all, send that file here.

jamesbt365 avatar Mar 11 '24 14:03 jamesbt365

String dump.txt

HurtButton avatar Mar 17 '24 01:03 HurtButton

I've got a Gaomon 1060 Pro and it seems to be working mostly correctly with OTD v0.6.4.0, although I noticed it seems to be detected as a "Monoprice 10594" from looking at the status bar, which is not quite correct.

Screenshot - Thu 21 Mar 24 , 4_02_04 pm

The GUI gives me 8 auxiliary bindings when the tablet actually has 12 hard buttons, and 16 numbers across the top which I suspect are some kind of software-enabled buttons?

It looks like this:

image

Is there a way to utilise those soft buttons?

Apart from the issues above, the tablet seems to work quite well despite the mis-detection.

Here's my string dump, which is almost identical to HurtButton's: Gaomon 1060 Pro String dump.txt

SimonEast avatar Mar 21 '24 05:03 SimonEast

Actually I have noticed one other strange issue with the 1060 Pro, which I will add here:

I cannot get the pen buttons and pen tip (pressure) to trigger at the same time.

When I open the tablet debugger at look at the raw output, I observe:

  • Pressure levels change when pressing down on nib (✔ correct)
  • Pressure remains at 0 when holding either pen button and pressing down on nib (⚠ seems strange, or is this normal?)
  • PenButtons:[False False] with neither button pressed (✔ correct)
  • PenButtons:[True False] with primary button pressed (✔ correct)
  • PenButtons:[False True] with secondary button pressed (✔ correct)
  • PenButtons:[False True] with primary button pressed and pressing down on nib (❌ strange and incorrect)
  • PenButtons:[False False] with secondary button pressed and pressing down on nib (❌ strange and incorrect)

Is this an issue with OTD configuration, or perhaps a deeper issue with the driver itself? When I look in Windows device manager I have 1060PRO driver version 8.33.30.0 from April 2014. Not sure if there's a newer one than that.

If this should be moved to a separate Github issue, let me know.

SimonEast avatar Mar 21 '24 05:03 SimonEast

You can tell if its normal by looking at the bytes that are responsible for pressure while pressing the pen buttons, if they don't report pressure while they are pressed, tablet issue, otherwise, parser issue.

jamesbt365 avatar Mar 21 '24 11:03 jamesbt365