[Bug]: Opensignserver container exiting after compose up.

[RajGuru878]

Issue Description

After doing compose up, OpenSignServer container exiting with the error: MongoNetworkTimeoutError: connection timed out OpenSignServer-container | at connectionFailureError (/usr/src/app/node_modules/parse-server/node_modules/mongodb/lib/cmap. Can anybody please help me in this.

Expected Behavior

unable to create user

Current Behavior

container exiting

Steps to reproduce

na

Screenshots of the issue(optional)

na

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

ubuntu 22

What browsers are you seeing the problem on?

No response

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

latest

What environment are you seeing the problem on?

No response

Please check the boxes that apply to this issue report.

• [X] I have searched the existing issues & discussions to make sure that this is not a duplicate.

Code of Conduct

• [X] I agree to follow this project's Code of Conduct
• [X] I have searched the existing issues & discussions to make sure that this is not a duplicate.

[nxglabs]

Try running "make build" instead

[RajGuru878]

@nxglabs tried make build, but still same issue. trying this from one weak. after this build opensignserver exiting. It is unable to communicating with mongo container.

[nxglabs]

This happens when your OpenSign server is not able to connect with mongodb due to some issue with network settings etc.

[RajGuru878]

@nxglabs , can u plz explain how should i resolve this .

[nxglabs]

Can you share more details about your setup?

[RajGuru878]

@nxglabs What can i share?, means error or my env file

[nxglabs]

You are trying to setup in your local machine or AWS or Digital ocean? Your .env? And exact steps you followed.

[RajGuru878]

@nxglabs i am installing it in local machine ( docker based ) I am attaching my env file here, and i tried this with public ip also. first i cloned repository and then i changed .env.local_dev file as per our requirement and then ran command make build. It automaticall converted .env.local_dev file to .env and made containers up.

[nxglabs]

You dont need to change anything other than smtp or mailgun parameters in .env.local_dev and running "make build" from the root of the cloned directory. Keep everything else as it is.

[RajGuru878]

@nxglabs I wanted to host mongo and everything from our host only, not with any UAT server. Soo i mentioned all our host address there.

[rishabjasrotia]

Hello @RajGuru878 The IP added in mongo DB is your localhost?

[RajGuru878]

@rishabjasrotia Yess. thats my localhost.

[rishabjasrotia]

This was not working in your local ? MONGODB_URI=mongodb://host.docker.internal:27017/OpenSignDB

[RajGuru878]

@rishabjasrotia No that is not working.

[mrinc]

Try this: MONGODB_URI=mongodb://mongo:27017/OpenSignDB
Docker should auto-route to the mongo container (you can verify the name of the container in the docker compose file)

[RajGuru878]

@mrinc Tried with mentioned line, same error ( error screenshot is mentioned below )

[creampnx-x]

hi there, same problem i have meet. This is a bug, and i solved it by making a mongo database named 'OpenSignDB' manually. The main reason cause this bug is the mongo/mongo-init.sh script is not running when mongo start. And you should import the default data manually when mongo server start.

[RajGuru878]

@creampnx-x Hi, Can yo plz brief about import the default data manually when mongo server start.

[creampnx-x]

When you started your docker(run make build), the mongo server is actually running. So I just

• use the mongo compass to connect the database server localhost:27017.
• use it create OpenSignDB database
• open the apps\mongo\default-data file finder
• create collections as the json file name, and import the json file in the collection. this is the compass UI:

BTW

• The right way to solve this bug is write correct code in the dockerfile, but this way is the easy way to run it.
• And, you should check your .env_local_dev file to make sure your env vars are right.

[creampnx-x]

@RajGuru878 hi bro, I discovered several new ways on it. It may be caused by docker net work.

• link mongo to parse server.

• change mongo uri to 'mongo://mongo:27017/OpenSignDB'

See it on stackoverflow: https://stackoverflow.com/questions/45257581/parse-mongo-db-can-not-connect-to-server

[RajGuru878]

@creampnx-x not working, opensign server container exiting again.

[Zathiel]

Hey @RajGuru878

Are you still facing issues with the last release ?

If not i will mark this issue as solved