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[Bug]: Document sent before pressing "send"

Open janeadams opened this issue 7 months ago • 1 comments

Issue Description

I was editing the document (added all the signature lines) but then realized I needed to add text fields to the PDF before sending. I tried to exit the setup, and a dialog box popped up that said "This document has already been sent". When setting up, I had put myself in the Bcc line, but I never received a copy, so the only way to verify whether or not the form has been sent is to check with the signees. The document appears in my OpenSign Drive as if it has been sent, but there is nothing in the UI to indicate whether that is true or not.

Expected Behavior

No response

Current Behavior

No response

Steps to reproduce

No response

Screenshots of the issue(optional)

No response

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

No response

What browsers are you seeing the problem on?

Chrome

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

v2.21.1

What environment are you seeing the problem on?

Production (app.opensignlabs.com)

Please check the boxes that apply to this issue report.

  • [x] I have searched the existing issues & discussions to make sure that this is not a duplicate.

Code of Conduct

  • [x] I agree to follow this project's Code of Conduct
  • [x] I have searched the existing issues & discussions to make sure that this is not a duplicate.

janeadams avatar May 21 '25 16:05 janeadams

@janeadams That message means the document has been finalized and can no longer be edited. I understand it might seem a bit misleading, so let me explain why it works this way.

Once you click “Next,” you’re given the option to either hit “Send” (which dispatches the signature request emails) or manually copy and share the signing links. The moment those links are generated, they’re live and can be used. So, if you go back from that screen, we have to assume you may have already shared them — which is why the document’s status changes to “Sent.”

This behavior is intentional to prevent any confusion or tampering once the links are potentially in circulation. I hope this makes sense.

andrew-opensignlabs avatar May 21 '25 16:05 andrew-opensignlabs