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Main and timeline toolbars are missing

Open DocBobB opened this issue 4 months ago • 6 comments

Describe the bug A clear and concise description of the issue

Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior A clear and concise description of what you expected to happen.

System Details

  • OpenShot Version: 3.3.0
  • libopenshot Version: 0.4.0
  • Platform: Windows-11
  • Processor: Intel64 Family 6 Model 170 Stepping 4, GenuineIntel
  • Machine: Lenovo Thinkpad P6
  • Python version: 3.8.9
  • Qt5 version: 5.15.2
  • PyQt5 version: 5.15.4
  • Qt Detected Languages: ['en-GB', 'en-US']
  • LANG Environment Variable:
  • LOCALE Environment Variable:
  • Daily Build: Not able to verify issue still exists in daily build

Log Files

Exception / Stacktrace No stacktrace found in log files

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DocBobB avatar Jul 21 '25 17:07 DocBobB

Click on View | Views | Simple view. If this does not fix the issue then try this:

  1. Close OpenSHot.
  2. make a backup of c:\users\username.openshot_qt folder.
  3. delete c:\users\username.openshot_qt folder.
  4. start OpenShot. this should fix the issue.

Colorjet3 avatar Jul 29 '25 14:07 Colorjet3

For me (Win7-64) both toolbars are still missing (v. 3.3.0 and also today's daily build). Moreover changing the view from simple to expert and back... no effect.

However in v. 3.2.1... everything is fine again.

==> Must be something about qt's icon resources...

nji9nji9 avatar Nov 01 '25 20:11 nji9nji9

Hello @nji9nji9

Win 7 is going to be tough to support. Time to upgrade to at least Win 10 if not Win 11. Not sure if the lead developer has the capacity to support Win 7/8. This is a very small project and heavily dependent on volunteers.

Colorjet3 avatar Nov 02 '25 01:11 Colorjet3

Hi!

Win 7 is going to be tough to support. Time to upgrade to at least Win 10 if not Win 11. Not sure if the lead developer has the capacity to support Win 7/8.

Well... Win7 is supported: https://www.openshot.org/en/download/

Moreover I would bid you not ask me to... "time to upgrade". That is OT. (I don't ask you to downgrade from anything of malicious Win8+ :)

Back to the topic: TO uses Win11, and hasn't conformed your workaround helps. Moreover it isn't anything of an explanation or solution of the matter.

Actually I'm pretty sure that the effect doesn't have to do anything with Win7 in this case. As missing/ wrong qt icons have been the cause in another (larger) open source project I was participating.

nji9nji9 avatar Nov 02 '25 09:11 nji9nji9

Yes, I see that on the web site. However, when problems do come up, it is the lack of capacity to debug older versions.

Since I don't have a Win 7 environment to test, my suggestion would be to upgrade QT on your Win 7 and see if that helps with v3.3.0+

Colorjet3 avatar Nov 02 '25 23:11 Colorjet3

@Colorjet3: Updating on Qt is no option, as Qt is a part of OpenShot already.

Additional info: Installing Nov. 1st's daily build (without de-installing v.3.2.1) keeps the icons.

nji9nji9 avatar Nov 03 '25 11:11 nji9nji9