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Importing a video made with ShareX (that plays fine on Windows), gives me a green video in OpenShot.

Open Dharhix opened this issue 1 year ago • 2 comments

Describe the bug As the title says: Importing a video made with ShareX (that plays fine on Windows), gives me a green video in OpenShot.

Steps to reproduce the behavior:

  1. Capture video with ShareX software.
  2. Import video from output folder.
  3. Add to track.
  4. Green video playback.

Expected behavior I expect to see the video I just captured using ShareX.

System Details

  • OpenShot Version: 3.2.1
  • libopenshot Version: 0.3.2
  • Platform: Windows-10-10.0.22621
  • Processor: Intel64 Family 6 Model 151 Stepping 2, GenuineIntel
  • Machine: AMD64
  • Python version: 3.8.9
  • Qt5 version: 5.15.2
  • PyQt5 version: 5.15.4
  • Qt Detected Languages: ['en-US']
  • LANG Environment Variable:
  • LOCALE Environment Variable:
  • Daily Build: Verified issue still exists in daily build: http://github.com/OpenShot/openshot-qt/releases/download/OpenShot-v3.2.1-daily-12662-044bb224-23713d3a-x86_64.exe

Log Files

  • openshot-qt.log (5 KB)
  • libopenshot.log: File too small or empty (not uploaded)

Exception / Stacktrace No stacktrace found in log files

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green_video

Dharhix avatar Jul 31 '24 19:07 Dharhix

Do you by any chance have hardware acceleration enabled in Edit | Preferences | Performance tab? If yes, please reset those back to their original values. Hardware acceleration does not work well and causes this issue in Windows environment.

Colorjet3 avatar Aug 01 '24 20:08 Colorjet3

Hey,

It was indeed accelerated, but this is using the default settings. I didn't, that I remember, change it to DirectX. I also just tried DX9, but with the same result. It seems to be working fine using CPU.

Is there any chance this could be fixed down the road? I gather it would be better using the GPU.

Anyway, thanks for the info.

Dany

On Thu, Aug 1, 2024 at 4:29 PM Colorjet3 @.***> wrote:

Do you by any chance have hardware acceleration enabled in Edit | Preferences | Performance tab? If yes, please reset those back to their original values. Hardware acceleration does not work well and causes this issue in Windows environment.

— Reply to this email directly, view it on GitHub https://github.com/OpenShot/openshot-qt/issues/5586#issuecomment-2263926131, or unsubscribe https://github.com/notifications/unsubscribe-auth/A56A4JJ6MECA66ALV3JEVCLZPKLCRAVCNFSM6AAAAABLZDGBQKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRTHEZDMMJTGE . You are receiving this because you authored the thread.Message ID: @.***>

Dharhix avatar Aug 01 '24 22:08 Dharhix

Hello @Dharhix Hardware Acceleration is still in the queue and no ETA on the fixe.

Colorjet3 avatar Oct 21 '24 01:10 Colorjet3