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Linux Mint Cinnamon - Desktop blanked out
Describe the bug: The Desktop (task bar, app windows and background [not the mouse cursor]) is randomly blanked out while OpenShot is running. It happens about every 3 seconds for another 3 seconds. This happens with apt package and flatpak installation with and without gpu rendering support, but not with the appimage but there is no gpu rendering support on my system. There could be a connection but I don't know.
Steps to reproduce the behavior: Just run the application.
Expected behavior: This should not happen.
System Details: OpenShot over apt: 2.5.1+dfsg1-2ubuntu0.1 OpenShot over Flatpak: 3.1.1 Operating System / Distro: Linux Mint 21.3 Tuxedo Pulse 15 with Ryzen 7 4800H APU (Vega 7) AMDGPU Driver tested: 5.18 and 6.1
Log Files: OpenShot log is complete empty with a fresh installed application.
inxi -Fxxxrz :
System:
Kernel: 6.5.0-28-generic arch: x86_64 bits: 64 compiler: N/A
clocksource: hpet Desktop: Cinnamon v: 6.0.4 tk: GTK v: 3.24.33 wm: muffin
dm: LightDM v: 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: TUXEDO product: TUXEDO Pulse 15 Gen1 v: Standard
serial: <filter>
Mobo: TUXEDO s model: PULSE1501 v: Standard serial: <filter>
UEFI: American Megatrends v: N.1.07.A05 date: 04/25/2022
Battery:
ID-1: BAT0 charge: 89.8 Wh (98.0%) condition: 91.6/91.6 Wh (100.0%)
volts: 12.7 min: 11.6 model: standard type: Li-ion serial: <filter>
status: not charging
CPU:
Info: 8-core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64
type: MT MCP smt: enabled arch: Zen 2 rev: 1 cache: L1: 512 KiB L2: 4 MiB
L3: 8 MiB
Speed (MHz): avg: 1418 high: 1700 min/max: 1400/2900 boost: enabled
volts: 1.2 V ext-clock: 100 MHz cores: 1: 1400 2: 1400 3: 1400 4: 1400
5: 1400 6: 1400 7: 1700 8: 1400 9: 1400 10: 1400 11: 1400 12: 1400
13: 1400 14: 1400 15: 1400 16: 1400 bogomips: 92626
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: AMD Renoir vendor: Tongfang Hongkong driver: amdgpu v: 6.7.0
arch: GCN-5 pcie: speed: 16 GT/s lanes: 16 ports: active: HDMI-A-1,eDP-1
empty: none bus-ID: 04:00.0 chip-ID: 1002:1636 class-ID: 0300 temp: 40.0 C
Device-2: Chicony HD Webcam driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 bus-ID: 1-3:2 chip-ID: 04f2:b71a class-ID: 0e02
serial: <filter>
Display: x11 server: X.Org v: 1.21.1.4 with: Xwayland v: 22.1.1 driver: X:
loaded: amdgpu unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu
display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1200 s-dpi: 96 s-size: 1016x317mm (40.00x12.48")
s-diag: 1064mm (41.9")
Monitor-1: HDMI-A-1 mapped: HDMI-A-0 pos: primary,top-right
model: Idek Iiyama PL2395W serial: <filter> res: 1920x1200 hz: 60 dpi: 100
size: 488x297mm (19.21x11.69") diag: 571mm (22.5") modes: max: 1920x1200
min: 720x400
Monitor-2: eDP-1 mapped: eDP pos: bottom-l model: Sharp LQ156M1JW01
res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.54x7.64")
diag: 395mm (15.5") modes: max: 1920x1080 min: 640x480
API: EGL v: 1.5 platforms: gbm: drv: N/A x11: drv: N/A
inactive: wayland,device
API: OpenGL v: 4.6 vendor: amd mesa v: 24.1.0-devel glx-v: 1.4 es-v: 3.2
direct-render: yes renderer: AMD Radeon Graphics (radeonsi renoir LLVM
17.0.6 DRM 3.57 6.5.0-28-generic) device-ID: 1002:1636
API: Vulkan v: 1.3.204 layers: 4 surfaces: xcb,xlib device: 0
type: integrated-gpu hw: amd driver: mesa radv device-ID: 1002:1636
device: 1 type: cpu driver: mesa llvmpipe device-ID: 10005:0000
Audio:
Device-1: AMD Renoir Radeon High Definition Audio vendor: Tongfang Hongkong
driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
vendor: Tongfang Hongkong driver: N/A pcie: speed: 16 GT/s lanes: 16
bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h HD Audio vendor: Tongfang Hongkong
driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k6.5.0-28-generic status: kernel-api
Server-1: PipeWire v: 0.3.48 status: n/a (root, process)
with: pipewire-media-session status: active
Server-2: PulseAudio v: 15.99.1 status: active (root, process)
Network:
Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: speed: 5 GT/s
lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlp1s0 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Tongfang Hongkong driver: r8169 v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: docker0 state: down mac: <filter>
IF-ID-2: lxcbr0 state: down mac: <filter>
IF-ID-3: tun0 state: unknown speed: 10000 Mbps duplex: full mac: N/A
Bluetooth:
Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 bus-ID: 1-4.4:7 chip-ID: 8087:0029 class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.2
lmp-v: 11 sub-v: 237e hci-v: 11 rev: 237e class-ID: 7c010c
Drives:
Local Storage: total: 931.51 GiB used: 427.33 GiB (45.9%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 1TB
size: 931.51 GiB speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 3B2QEXM7 temp: 31.9 C scheme: GPT
Partition:
ID-1: / size: 914.83 GiB used: 427.32 GiB (46.7%) fs: ext4
dev: /dev/nvme0n1p5
ID-2: /boot/efi size: 511 MiB used: 8.6 MiB (1.7%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 63.1 C mobo: N/A gpu: amdgpu temp: 40.0 C
Fan Speeds (rpm): N/A
Repos:
Packages: 4118 pm: dpkg pkgs: 4053 pm: flatpak pkgs: 65
Active apt repos in: /etc/apt/sources.list
1: deb https://mirrors.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
2: deb https://mirrors.tuxedocomputers.com/ubuntu/mirror/security.ubuntu.com/ubuntu jammy-security main restricted universe multiverse
3: deb https://mirrors.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
2: deb [arch=amd64] https://download.docker.com/linux/ubuntu jammy stable
No active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list
Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
1: deb https://repo.radeon.com/amdgpu/6.1/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/azure-cli.list
1: deb [arch=amd64] https://packages.microsoft.com/repos/azure-cli/ jammy main
Active apt repos in: /etc/apt/sources.list.d/i2p.list
1: deb https://ppa.launchpadcontent.net/i2p-maintainers/i2p/ubuntu noble main
Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-jammy.list
1: deb [arch=amd64 signed-by=/etc/apt/keyrings/linrunner-tlp-jammy.gpg] https://ppa.launchpadcontent.net/linrunner/tlp/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/linuxuprising-apps-jammy.list
1: deb [arch=amd64 signed-by=/etc/apt/keyrings/linuxuprising-apps-jammy.gpg] https://ppa.launchpadcontent.net/linuxuprising/apps/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/msprod.list
1: deb [arch=amd64,armhf,arm64] https://packages.microsoft.com/ubuntu/22.04/prod jammy main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://linux-mint.froonix.org virginia main upstream import backport
2: deb http://ftp.uni-mainz.de/ubuntu jammy main restricted universe multiverse
3: deb http://ftp.uni-mainz.de/ubuntu jammy-updates main restricted universe multiverse
4: deb http://ftp.uni-mainz.de/ubuntu jammy-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/rocm.list
1: deb [arch=amd64] https://repo.radeon.com/rocm/apt/6.1 jammy main
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/teams-for-linux-packages.list
1: deb [signed-by=/etc/apt/keyrings/teams-for-linux.asc arch=amd64] https://repo.teamsforlinux.de/debian/ stable main
Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https://linux.teamviewer.com/deb stable main
Active apt repos in: /etc/apt/sources.list.d/tuxedo-computers.list
1: deb https://deb.tuxedocomputers.com/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/ubuntu-mozilla-security-ppa-jammy.list
1: deb [arch=amd64 signed-by=/etc/apt/keyrings/ubuntu-mozilla-security-ppa-jammy.gpg] https://ppa.launchpadcontent.net/ubuntu-mozilla-security/ppa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/vscode.list
1: deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
Info:
Processes: 533 Uptime: 13h 1m wakeups: 1 Memory: total: 60 GiB
available: 58.77 GiB used: 8.49 GiB (14.4%) Init: systemd v: 249
target: graphical (5) default: graphical Compilers: gcc: 11.4.0 alt: 11/12/9
Shell: Sudo (sudo) v: 1.9.9 default: Bash v: 5.1.16
running-in: gnome-terminal inxi: 3.3.31
There are known issues with apt and flatpack at this time. Stick with the latest DEV Daily Build AppImage found at openshot.org/download/#daily.
Hardware acceleration is broken across all platforms for now. Reset all hardware acceleration settings back to the defaults.
No response from OP
I am not sure what kind of response did you expect. You made a comment with no question or hint what should I test or any kind of information you needed. As I said, with the app image I have no problem except no hw acceleration and I tested also fresh installation of any installation kind. So what do you want me to do?
My apologies @thekk1 for not being clear in my initial response to your post.
- Close Openshot if running.
- Make a backup of /home/username/.openshot_qt folder.
- Delete /home/username/.openshot_qt folder.
- Go to openshot.org/download/#daily and download the latest dev daily build AppImage.
- Make the AppImage executable and run it.
Let us know if you are still experiencing the issue.
Any update on this @thekk1? No worries if you don't want to pursue this any further. Feel free to close the ticket or I can close it for you.
No response from OP.