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Openshot crashes when I import these certain videos

Open Lefty-Child opened this issue 3 years ago • 1 comments

Hello, I would like some assistance on how this resolve this problem with Openshot. There are these videos I have taken on my phone and have emailed to myself so that I could access them on my computer, where I have Openshot installed. However, when I import the videos onto Openshot, it crashes immediately. I was wondering if there is a setting I need to apply or something that I'm not doing right. Thank you,

Lefty-Child avatar Jul 23 '22 06:07 Lefty-Child

Could you include log files? (Preferably after turning on debug mode, and repeating the problem)

That may give some clues to where the crash is happening.

Instructions on how to do that are found here

JacksonRG avatar Jul 25 '22 18:07 JacksonRG

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

  • No activity in the past 180 days
  • No one is assigned to this issue

We'd like to ask you to help us out and determine whether this issue should be reopened.

  • If this issue is reporting a bug, please can you attempt to reproduce on the latest daily build to help us to understand whether the bug still needs our attention.
  • If this issue is proposing a new feature, please can you verify whether the feature proposal is still relevant.

Thanks again for your help!

stale[bot] avatar Jan 22 '23 00:01 stale[bot]

Please download the latest dev daily build from openshot.org/download/#daily and give it a try.

Colorjet3 avatar Jan 22 '23 16:01 Colorjet3