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Crashes On Import Of MP4

Open Ruby-Dragon opened this issue 2 years ago • 9 comments

Describe the bug: openshot crashes immideately after importing any MP4 file.

Steps to reproduce the behavior:

  1. Open OpenShit
  2. Drag and drop MP4 file into timeline
  3. ???
  4. crash

Expected behavior: video is put into openshot

System Details: OpenShot (version 2.6.1)

openshot-qt version: 2.6.1 libopenshot version: 0.2.7 platform: Windows-10-10.0.19041 processor: AMD64 Family 25 Model 80 Stepping 0, AuthenticAMD machine: AMD64 python version: 3.8.9 qt5 version: 5.15.2 pyqt5 version: 5.15.4

Log Files: .openshot_qt.zip

Ruby-Dragon avatar May 29 '22 16:05 Ruby-Dragon

Taking a look at your log file. Have you tested this issue on our daily build? You can download it here.

JacksonRG avatar May 31 '22 20:05 JacksonRG

Also, I'm curious if anything different happens if you right click on the files section and click import files.

JacksonRG avatar May 31 '22 20:05 JacksonRG

that also failed

Ruby-Dragon avatar Jun 01 '22 00:06 Ruby-Dragon

i am getting around it by using an older version of openshot

Ruby-Dragon avatar Jun 01 '22 00:06 Ruby-Dragon

By "that also failed" do you mean the daily build, or importing by right click? Just so I know where to look for this issue.

JacksonRG avatar Jun 01 '22 21:06 JacksonRG

importing via file>import

Ruby-Dragon avatar Jun 01 '22 21:06 Ruby-Dragon

I have noticed that it isn't all the video files. There are certain ones that takes a while and then crashes.

aaflatooni avatar Jun 07 '22 15:06 aaflatooni

@aaflatooni Are any of the crashing files one you'd be willing to share? And what Openshot Version and Operating System are you seeing this issue on?

JacksonRG avatar Jun 07 '22 18:06 JacksonRG

OpenShot 2.6.1 libopenshot: 0.2.7 Edition Windows 10 Home Version 21H1 Installed on ‎1/‎20/‎2021 OS build 19043.1706 Experience Windows Feature Experience Pack 120.2212.4170.0

Attaching the video file as well. https://user-images.githubusercontent.com/42128476/172478394-d972b6f9-cdf1-432a-b842-b8dd6c82a5ff.mp4

aaflatooni avatar Jun 07 '22 20:06 aaflatooni

Please go to openshot.org/download/#daily and download the latest DEV Daily Build of v3.0.0. Install and give it a try.

Colorjet3 avatar Dec 30 '22 23:12 Colorjet3