no sound if headphone is added or removed

[uselessgames]

Describe the bug: Whenever a microphone is plugged in, or unplugged the audio stops working. The preview speed is also slowed down significantly.

Unsure if this is related or separate to #2565

Steps to reproduce the behavior:

1. Open the program with headphones plugged in
2. Preview video / audio, works.
3. remove headphones
4. preview video / audio, the audio does not work and the video is slowed down significantly.
5. no error is returned. only way to fix is to close and re-open the program

Expected behavior: The audio is expected to continue to work as normal and switch between speaker or headphones without any troubles.

System Details:

• OpenShot Version 2.5.1 : {{ log_context.openshot_qt_version }}
• Operating System / Distro: Windows 10 Pro

Log Files: n/a, no crash or errors presented

Exception / Stacktrace: n/a, no crash or errors presented

Screenshots: (Optional)

[scottg299]

I have also experienced this issue. Seems like it just can't handle a change in audio output device while the program is open.

[speedytechdev]

Hi @uselessgames @scottg299 , Could you two please tell me if this problem has been fixed in the daily build if not I'm happy to file this as a bug.

[uselessgames]

@speedytechdev tried daily build v 2.6 64 bit and the problem as originally described above persists.

Additionally, I noticed that the audio was high pitch voice, to fix I had to chnge the project rate to match the audio/video rate, save and restart. easy fix, albeit a bit annoying.

[uselessgames]

oh, also, I like the changes to the ui done from 2.5.1 to 2.6 👍

[JacksonRG]

@scottg299 Is this bug on windows 10 for you as well?

[uselessgames]

I have tested on debian 10 buster (kernel 4.19) and the program performs as expected, no issues there.

@JacksonRG @speedytechdev

[DanPinGF]

See also #4376.

[stale[bot]]

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

• No activity in the past 180 days
• No one is assigned to this issue

We'd like to ask you to help us out and determine whether this issue should be reopened.

• If this issue is reporting a bug, please can you attempt to reproduce on the latest daily build to help us to understand whether the bug still needs our attention.
• If this issue is proposing a new feature, please can you verify whether the feature proposal is still relevant.

Thanks again for your help!

[DanPinGF]

This problem is still yet to be fixed.

[alina104]

You, just need to update the audio driver. Plz, fix this issue. You can get help to updating drivers from the below given links.

https://www.iobit.com/en/knowledge-how-to-fix-no-audio-output-device-is-installed-error-in-windows-11,-10,-8,-7,-xp-133.php https://www.systweak.com/blogs/how-to-fix-no-audio-output-device-is-installed-in-windows-10/

[Colorjet3]

This problem is still yet to be fixed.

https://trello.com/c/jL7t92qC/36-no-audio-after-resuming-from-sleep-windows

Oops, I incorrectly pasted the link to another issue. Please test this again with the latest DEV Daily Build of v3.0.0.

Thank you!

[DanPinGF]

The crawling issue has been fixed in version 3.0.0, but not the audio problem. Today, when I tried reproducing it on the latest version, playback appeared to be working smoothly, but no sound is being emitted from the Video Preview.

[Colorjet3]

Headphones have been a known issue in the Windows environment. Try, this:

1. Close OpenShot.
2. Plug-in your headphone.
3. Test the audio in Windows (outside of OpenShot to ensure it is working).
4. Start OpenShot and go to Edit | Preferences | Preview.
5. Check the "Playback Audio Device" and if it is set to Default, click on drop down arrow and find an entry for your headphone. It will be something like "Windows Audio: thenameofyourheadphone". Select it.
6. Restart OpenShot and see if that takes care of the audio issue.
7. You may have to do the reverse if/when you remove the headphone.

[Colorjet3]

Hello @DanPinGF . I am going to close this ticket. As I mentioned in my previous response, OpenShot does not handle on the fly changes to Windows audio. If you plug-in or unplug and audio device while OpenShot is running then you will need to restart OpenShot.