openspp-modules
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Self Service webpage improvements
Business Requirement
Self service webpage
- Add a ticket number column in support tickets table for the purpose of being used as reference number when calling helpdesk support. Currently has no ticket number to use as reference.
- Remove name column as all tickets displayed are all owned by this individual/group only. Currently displays the name redundantly.
- Self Service webpage for now should be read only. should not be able to edit any data(address, birthdate, name etc..) except changing password. Currently i am able to edit the registrants data.
- If a portal user's account is deleted, all support tickets associated with it shall be marked invalid. Currently the ticket still exists.
- If a portal user's account is delete, the registry data associated should not be deleted and must remain intact. only the portal account shall be deleted. Currently it also deletes the data associated in the registry.
Additional Information for context, this ticket is related to the completion of https://github.com/OpenSPP/openspp-modules/issues/357
- Priority: [High/Medium/Low]
- Dependencies: [Other tasks, modules, etc.]
- Attachments: [Screenshots, diagrams, etc.]
🔔 Note: This ticket should address common considerations without including country-specific content. Please ensure all references are generic and applicable across various contexts.