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Local Support role improvements

Open anthonymarkQA opened this issue 10 months ago • 0 comments

Business Requirement

Local support role:

  • Cannot view group but should be able to.
  • Cannot create ticket but should be able to. (should it also allow edit and deletion of tickets?)
  • Remove access rights for edit, create, delete and import access for both group and individual
  • Should be able to access and create change requests
  • Should be able to see all tickets belonging to the same area, additionally add a filter that allows to display all tickets assigned to this local support role.

Additional Information for context, this ticket is related to the completion of https://github.com/OpenSPP/openspp-modules/issues/357

  • Priority: [High/Medium/Low]
  • Dependencies: [Other tasks, modules, etc.]
  • Attachments: [Screenshots, diagrams, etc.]

🔔 Note: This ticket should address common considerations without including country-specific content. Please ensure all references are generic and applicable across various contexts.

anthonymarkQA avatar Feb 04 '25 02:02 anthonymarkQA