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Printer prints in portrait mode despite selecting landscape mode when printing labels

Open gamolinf opened this issue 1 year ago • 1 comments

Describe the bug When printing labels and setting the label size, the printer prints in portrait mode even when the landscape mode is selected.

To Reproduce Steps to reproduce the behavior:

  1. Set up the printer with the desired label size.
  2. Select landscape mode in the print settings.
  3. Print a label.
  4. Observe that the output is in portrait mode instead of landscape mode.

Expected behavior The printer should print labels in landscape mode when the landscape mode is selected.

System Information:

  • Printer Model: BIXOLON SLP-DX220
  • Fedora 40, KDE Plasma
  • CUPS version [e.g. 2.4.2]

PPD File Parametrs *OpenUI *PageSize/Media Size: PickOne *OrderDependency: 10 AnySetup *PageSize *DefaultPageSize: 60x40mm *PageSize 60x40mm/60x40mm: "<</PageSize[170 113]/ImagingBBox null>>setpagedevice" *CloseUI: *PageSize

*OpenUI *PageRegion: PickOne *OrderDependency: 10 AnySetup *PageRegion *DefaultPageRegion: 60x40mm *PageRegion 60x40mm/60x40mm: "<</PageSize[170 113]/ImagingBBox null>>setpagedevice" *CloseUI: *PageRegion

*ImageableArea 60x40mm/60x40mm: "0 0 170 113" *PaperDimension 60x40mm/60x40mm: "170 113"

gamolinf avatar Jul 07 '24 08:07 gamolinf

Please enable debug logging (cupsctl --debug-logging) and reproduce the problem, then attach the CUPS "error_log" file.

Thanks!

michaelrsweet avatar Aug 14 '24 00:08 michaelrsweet