OpenCTI-Platform
Issue with OpenCTI Platform container
When running the docker-compose command, all containers start up and run except for the final platform container. Error message is below:
{"category":"APP","cause":{"attributes":{"cause":{"code":"UNKNOWN_ERROR","message":"Handshake terminated by server: 403 (ACCESS-REFUSED) with message "ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile."","name":"Error","stack":"Error: Handshake terminated by server: 403 (ACCESS-REFUSED) with message "ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile."\n at afterStartOk (/opt/opencti/build/back.js:897:2508)\n at /opt/opencti/build/back.js:897:1574\n at Socket.recv (/opt/opencti/build/back.js:897:6839)\n at Object.onceWrapper (node:events:632:28)\n at Socket.emit (node:events:518:28)\n at emitReadable_ (node:internal/streams/readable:834:12)\n at processTicksAndRejections (node:internal/process/task_queues:89:21)"},"genre":"TECHNICAL","http_status":500},"code":"DATABASE_ERROR","message":"RabbitMQ seems down","name":"DATABASE_ERROR","stack":"GraphQLError: RabbitMQ seems down\n at error (/opt/opencti/build/back.js:1690:2273)\n at DatabaseError (/opt/opencti/build/back.js:1690:3381)\n at /opt/opencti/build/back.js:1896:151596\n at processTicksAndRejections (node:internal/process/task_queues:105:5)\n at checkSystemDependencies (/opt/opencti/build/back.js:3492:29921)\n at platformStart (/opt/opencti/build/back.js:3557:63406)"},"level":"error","message":"[OPENCTI] System dependencies check failed","source":"backend","timestamp":"2025-02-24T19:29:35.976Z","version":"6.5.3"} (node:6) [DEP0040] DeprecationWarning: The punycode module is deprecated. Please use a userland alternative instead.
I had a similar problem in the last version, I managed to solve it by deleting the old rabbitmq volume 'docker volume rm docker_amqpdata' and rebuilding the container. This was just my workaround and may not solve your problem specifically, even with the same error output as mine.
