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[group-ib] Connector fails to run

Open adrienbroyere opened this issue 7 months ago • 0 comments

Description

The group-ib connector fails to run with the message:

"Status code: 403. Message: Something is wrong with your account, please, contact us. The issue can be related to Access list, Wrong API key or Wrong username."

Environment

OpenCTI version: 6.6.10

Expected Output

Connector is running without any issue

Actual Output

{"timestamp": "2025-05-12T08:55:51.156944Z", "level": "INFO", "name": "Group-IB Connector", "message": "Group-IB Connector will run!"}
{"timestamp": "2025-05-12T08:55:51.157162Z", "level": "INFO", "name": "cyberintegrations.adapter", "message": "\u2500\u2500\u2500\u2500 GATHER INFO"}
{"timestamp": "2025-05-12T08:55:53.330495Z", "level": "ERROR", "name": "cyberintegrations.adapter", "message": "Connection error.", "exc_info": "Traceback (most recent call last):\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/adapter.py\", line 206, in _create_generator\n    current_seq_update = self._get_collection_seq_update(collection, current_date)\n                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/adapter.py\", line 186, in _get_collection_seq_update\n    _seq_update_dict = self._poller.get_seq_update_dict(date=current_date, collection=collection)\n                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 506, in get_seq_update_dict\n    buffer_dict = self.send_request(endpoint=endpoint, params=params).get(\"list\")\n                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 155, in send_request\n    self._status_code_handler(response)\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 124, in _status_code_handler\n    raise ConnectionException(\ncyberintegrations.exception.ConnectionException: Status code: 403. Message: Something is wrong with your account, please, contact us. The issue can be related to Access list, Wrong API key or Wrong username."}
{"timestamp": "2025-05-12T08:55:53.330778Z", "level": "ERROR", "name": "cyberintegrations.adapter", "message": "Error while creating generators", "exc_info": "Traceback (most recent call last):\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/adapter.py\", line 265, in create_generators\n    generator, prepared_data = self._create_generator(\n    ^^^^^^^^^^^^^^^^^^^^^^^^\nTypeError: cannot unpack non-iterable NoneType object"}
{"timestamp": "2025-05-12T08:55:53.331084Z", "level": "INFO", "name": "cyberintegrations.adapter", "message": "\u2500\u2500\u2500\u2500 GENERATOR CREATED"}
{"timestamp": "2025-05-12T08:55:53.331152Z", "level": "DEBUG", "name": "Group-IB Connector", "message": "Generators data [] <class 'list'>"}
{"timestamp": "2025-05-12T08:55:54.448382Z", "level": "ERROR", "name": "Group-IB Connector", "message": "Traceback (most recent call last):\n  File \"/opt/connector/src/lib/external_import.py\", line 232, in run\n    self.MITRE_MAPPER = get_mitre_mapper(\n                        ^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/decorators.py\", line 74, in wrapper\n    new_data = func(*args, **kwargs)\n               ^^^^^^^^^^^^^^^^^^^^^\n  File \"/opt/connector/src/lib/external_import.py\", line 24, in get_mitre_mapper\n    response = adapter.send_request(\n               ^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/adapter.py\", line 284, in send_request\n    return self._poller.send_request(endpoint=endpoint, params=params, decode=decode, **kwargs)\n           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 155, in send_request\n    self._status_code_handler(response)\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 124, in _status_code_handler\n    raise ConnectionException(\ncyberintegrations.exception.ConnectionException: Status code: 403. Message: Something is wrong with your account, please, contact us. The issue can be related to Access list, Wrong API key or Wrong username.\n", "exc_info": "Traceback (most recent call last):\n  File \"/opt/connector/src/lib/external_import.py\", line 232, in run\n    self.MITRE_MAPPER = get_mitre_mapper(\n                        ^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/decorators.py\", line 74, in wrapper\n    new_data = func(*args, **kwargs)\n               ^^^^^^^^^^^^^^^^^^^^^\n  File \"/opt/connector/src/lib/external_import.py\", line 24, in get_mitre_mapper\n    response = adapter.send_request(\n               ^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/adapter.py\", line 284, in send_request\n    return self._poller.send_request(endpoint=endpoint, params=params, decode=decode, **kwargs)\n           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 155, in send_request\n    self._status_code_handler(response)\n  File \"/usr/local/lib/python3.12/site-packages/cyberintegrations/cyberintegrations.py\", line 124, in _status_code_handler\n    raise ConnectionException(\ncyberintegrations.exception.ConnectionException: Status code: 403. Message: Something is wrong with your account, please, contact us. The issue can be related to Access list, Wrong API key or Wrong username."}
{"timestamp": "2025-05-12T08:55:54.448495Z", "level": "INFO", "name": "Group-IB Connector", "message": "Grabbing current state and update it with last_run: 1747040151"}

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adrienbroyere avatar May 12 '25 09:05 adrienbroyere