connectors
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[ServiceNow] Create the connector
Use case
Create a stream connector for ServiceNow for syncing Cases.
NB: We are waiting for API access and more precise use case to begin working on it
Talked to a member of our community needed that, here are requirements:
- Assets with linked software / vulnerabilities from ServiceNow to OpenCTI
- Be able to find a way to get alerted in ServicesNow when a vulnerability is targeted by a Threat Actor and is linked to an asset coming from ServiceNow
For vulnerability management, kind of decision tree:
- Is this vulnerability has a CVSS score greater than XX
- Is this vulnerability exploited by threat actors?
- Is this vulnerability has exploit code (public / not public)?
=> Send alerts / open cases / adjust the severity and priority based on the decision tree.
- Can there be "fetching" integration with SIR workspace, to get "specific" incidents and all its IOCs.
- In other case, any ticket in workspace which have IOCs can be enriched using octi?