OpenCSGs
After completing user registration, the login prompt fails
{ "msg": "failed to signin: failed to create user,error:failed to create user in db,error:ERROR: duplicate key value violates unique constraint "idx_users_username" (SQLSTATE=23505)" }
Thanks for sharing your information. May I know what kinda installation you used? Is it on-prem? Or SaaS?
@ccutwangning Thank you for reporting this issue! To help us investigate further, could you please provide more detailed information? Specifically:
- How did you install the software (docker compose or helm or ominibus)?
- What steps did you take before encountering this issue?
These details will help us reproduce the problem and work towards a solution. We appreciate your feedback!
@ccutwangning Thank you for reporting this issue! To help us investigate further, could you please provide more detailed information? Specifically:
- How did you install the software (docker compose or helm or ominibus)?
- What steps did you take before encountering this issue?
These details will help us reproduce the problem and work towards a solution. We appreciate your feedback!
SaaS
Thanks for sharing your information. May I know what kinda installation you used? Is it on-prem? Or SaaS?
SaaS
@ccutwangning could you please provide your registration information, like username, email and phone please?
@ccutwangning could you please provide your registration information, like username, email and phone please? I forgot what name I registered, and I feel that providing my phone number and other information here is not professional enough, duplicate key value violates unique constraint "idx_users_username Is it easy to locate duplicate usernames in the library Probably containing letters like ccutwangning
I forgot what name I registered, and I feel that providing my phone number and other information here is not professional enough, duplicate key value violates unique constraint "idx_users_username
I found a registered account which has a name 'wangning7' and phone '137****3867', which is similar to what you have provided. Not sure is it the one you are referring to?
