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20 hours ago •
Open-MSS
Open-MSS
Unexpected Application Termination When Accessing Top View/side view in MSS in Windows OS
I am encountering an issue while running the MSS application on Windows OS. I installed MSS using the conda-based installation with miniforge. The problem occurs specifically when attempting to use the top view or side view. After selecting any the view tab, clicking on the top view/side view option results in an abrupt exit due to disconnection.
Temporary fix :- Running msui command in Miniforge prompt in the mssenv environment to use the top view/side view in MSUI.
this problem may be related to a windows version? I can't reproduce it in my developer setup. In this example I do use a Windows Server 2016 Standard
@Preetam-Das26 which windows version do you use?
@Preetam-Das26 please show a mamba list output.
I got a windows 11 system for tests, but on a fresh mss installation I can't reproduce.
I am using conda based installation. conda list output:
#
# Name Version Build Channel
alabaster 0.7.16 pyhd8ed1ab_0 conda-forge
alembic 1.13.1 pyhd8ed1ab_1 conda-forge
appdirs 1.4.4 pyh9f0ad1d_0 conda-forge
argon2-cffi 23.1.0 pyhd8ed1ab_0 conda-forge
argon2-cffi-bindings 21.2.0 py310h8d17308_4 conda-forge
attrs 23.2.0 pyh71513ae_0 conda-forge
babel 2.14.0 pyhd8ed1ab_0 conda-forge
basemap 1.3.6 py310h791411c_2 conda-forge
basemap-data 1.3.2 pyhd8ed1ab_3 conda-forge
bcrypt 4.1.2 py310h87d50f1_0 conda-forge
beautifulsoup4 4.12.3 pyha770c72_0 conda-forge
bidict 0.23.1 pyhd8ed1ab_0 conda-forge
blinker 1.7.0 pyhd8ed1ab_0 conda-forge
boa 0.16.0 pyhd8ed1ab_1 conda-forge
brotli 1.1.0 hcfcfb64_1 conda-forge
brotli-bin 1.1.0 hcfcfb64_1 conda-forge
brotli-python 1.1.0 py310h00ffb61_1 conda-forge
bzip2 1.0.8 hcfcfb64_5 conda-forge
ca-certificates 2024.2.2 h56e8100_0 conda-forge
cachetools 5.3.3 pyhd8ed1ab_0 conda-forge
cartopy 0.22.0 py310hecd3228_1 conda-forge
certifi 2024.2.2 pyhd8ed1ab_0 conda-forge
cffi 1.16.0 py310h8d17308_0 conda-forge
cftime 1.6.3 py310h3e78b6c_0 conda-forge
chameleon 3.9.1 pyhd8ed1ab_0 conda-forge
chardet 5.2.0 py310h5588dad_1 conda-forge
charset-normalizer 3.3.2 pyhd8ed1ab_0 conda-forge
click 8.1.7 win_pyh7428d3b_0 conda-forge
colorama 0.4.6 pyhd8ed1ab_0 conda-forge
conda 22.11.1 py310h5588dad_1 conda-forge
conda-build 3.25.0 py310h5588dad_0 conda-forge
conda-index 0.4.0 pyhd8ed1ab_0 conda-forge
conda-package-handling 2.2.0 pyh38be061_0 conda-forge
conda-package-streaming 0.9.0 pyhd8ed1ab_0 conda-forge
conda-verify 3.1.1 py310h5588dad_1006 conda-forge
coverage 7.4.3 py310h8d17308_1 conda-forge
cryptography 39.0.0 py310h52f42fa_0 conda-forge
curl 8.5.0 he2ea4bf_0
cycler 0.12.1 pyhd8ed1ab_0 conda-forge
defusedxml 0.7.1 pyhd8ed1ab_0 conda-forge
dnspython 2.2.1 pyhd8ed1ab_0 conda-forge
docutils 0.20.1 py310h5588dad_3 conda-forge
elementpath 4.3.0 pyhd8ed1ab_0 conda-forge
email-validator 2.1.1 pyhd8ed1ab_0 conda-forge
email_validator 2.1.1 hd8ed1ab_0 conda-forge
eventlet 0.35.2 pyhd8ed1ab_0 conda-forge
exceptiongroup 1.2.0 pyhd8ed1ab_2 conda-forge
execnet 2.0.2 pyhd8ed1ab_0 conda-forge
expat 2.5.0 h63175ca_1 conda-forge
fastkml 0.11 py_1 conda-forge
filelock 3.13.1 pyhd8ed1ab_0 conda-forge
flake8 7.0.0 pyhd8ed1ab_0 conda-forge
flake8-builtins 2.2.0 pyhd8ed1ab_0 conda-forge
flask 2.3.3 pyhd8ed1ab_0 conda-forge
flask-cors 4.0.0 pyhd8ed1ab_0 conda-forge
flask-httpauth 4.8.0 pyhd8ed1ab_0 conda-forge
flask-mail 0.9.1 py_2 conda-forge
flask-migrate 4.0.5 pyhd8ed1ab_0 conda-forge
flask-socketio 5.1.0 pyhd8ed1ab_0 conda-forge
flask-sqlalchemy 3.0.3 pyhd8ed1ab_0 conda-forge
flask-wtf 1.2.1 pyhd8ed1ab_0 conda-forge
fmt 9.1.0 h181d51b_0 conda-forge
fonttools 4.49.0 py310h8d17308_0 conda-forge
freetype 2.12.1 hdaf720e_2 conda-forge
fs 2.4.16 pyhd8ed1ab_0 conda-forge
fs.sshfs 1.0.2 pyhd8ed1ab_0 conda-forge
fs.webdavfs 0.4.2 pyhd8ed1ab_0 conda-forge
fs_filepicker 0.3.8 pyhd8ed1ab_0 conda-forge
future 1.0.0 pyhd8ed1ab_0 conda-forge
geos 3.11.1 h1537add_0 conda-forge
git 2.44.0 h57928b3_0 conda-forge
gitdb 4.0.11 pyhd8ed1ab_0 conda-forge
gitpython 3.1.42 pyhd8ed1ab_0 conda-forge
glob2 0.7 py_0 conda-forge
gpxpy 1.6.2 pyhd8ed1ab_0 conda-forge
greenlet 3.0.3 py310h00ffb61_0 conda-forge
gsl 2.7 hdfb1a43_0 conda-forge
h11 0.14.0 pyhd8ed1ab_0 conda-forge
hdf4 4.2.15 h1b1b6ef_5 conda-forge
hdf5 1.12.2 nompi_h2a0e4a3_101 conda-forge
humanfriendly 10.0 py310h5588dad_5 conda-forge
icu 69.1 h0e60522_0 conda-forge
idna 3.6 pyhd8ed1ab_0 conda-forge
imagesize 1.4.1 pyhd8ed1ab_0 conda-forge
importlib-metadata 7.0.1 pyha770c72_0 conda-forge
importlib-resources 6.1.2 pyhd8ed1ab_0 conda-forge
importlib_metadata 7.0.1 hd8ed1ab_0 conda-forge
importlib_resources 6.1.2 pyhd8ed1ab_0 conda-forge
iniconfig 2.0.0 pyhd8ed1ab_0 conda-forge
intel-openmp 2024.0.0 h57928b3_49841 conda-forge
isodate 0.6.1 pyhd8ed1ab_0 conda-forge
itsdangerous 2.1.2 pyhd8ed1ab_0 conda-forge
jaraco.classes 3.3.1 pyhd8ed1ab_0 conda-forge
jinja2 3.1.3 pyhd8ed1ab_0 conda-forge
joblib 1.3.2 pyhd8ed1ab_0 conda-forge
jpeg 9e hcfcfb64_3 conda-forge
jplephem 2.21 pyh864a33b_0 conda-forge
json5 0.9.18 pyhd8ed1ab_0 conda-forge
jsonschema 4.21.1 pyhd8ed1ab_0 conda-forge
jsonschema-specifications 2023.12.1 pyhd8ed1ab_0 conda-forge
keyring 24.3.1 py310h5588dad_0 conda-forge
kiwisolver 1.4.5 py310h232114e_1 conda-forge
krb5 1.20.1 h6609f42_0 conda-forge
lcms2 2.14 h90d422f_0 conda-forge
lerc 4.0.0 h63175ca_0 conda-forge
libaec 1.1.2 h63175ca_1 conda-forge
libarchive 3.6.2 h62576cb_0 conda-forge
libblas 3.9.0 21_win64_mkl conda-forge
libbrotlicommon 1.1.0 hcfcfb64_1 conda-forge
libbrotlidec 1.1.0 hcfcfb64_1 conda-forge
libbrotlienc 1.1.0 hcfcfb64_1 conda-forge
libcblas 3.9.0 21_win64_mkl conda-forge
libclang 13.0.1 default_h66ee7f4_6 conda-forge
libcurl 8.5.0 h86230a5_0
libdeflate 1.14 hcfcfb64_0 conda-forge
libexpat 2.5.0 h63175ca_1 conda-forge
libffi 3.4.2 h8ffe710_5 conda-forge
libhwloc 2.9.3 default_haede6df_1009 conda-forge
libiconv 1.17 hcfcfb64_2 conda-forge
liblapack 3.9.0 21_win64_mkl conda-forge
liblief 0.12.3 h63175ca_0 conda-forge
libmamba 1.5.1 hf42c8f6_0
libmambapy 1.5.1 py310hb80d4ba_0
libnetcdf 4.9.1 nompi_hc41bf00_101 conda-forge
libpng 1.6.43 h19919ed_0 conda-forge
libpq 15.1 he840576_3 conda-forge
libsolv 0.7.28 h12be248_0 conda-forge
libsqlite 3.45.1 hcfcfb64_0 conda-forge
libssh2 1.10.0 h680486a_3 conda-forge
libtiff 4.4.0 hc4f729c_5 conda-forge
libudunits2 2.2.28 hfda9870_3 conda-forge
libwebp-base 1.3.2 hcfcfb64_0 conda-forge
libxcb 1.13 hcd874cb_1004 conda-forge
libxml2 2.12.5 hc3477c8_0 conda-forge
libxslt 1.1.39 h3df6e99_0 conda-forge
libzip 1.9.2 hfed4ece_1 conda-forge
libzlib 1.2.13 hcfcfb64_5 conda-forge
lxml 5.1.0 py310hba208d0_0 conda-forge
lz4-c 1.9.4 hcfcfb64_0 conda-forge
lzo 2.10 he774522_1000 conda-forge
m2-msys2-runtime 2.5.0.17080.65c939c 3 conda-forge
m2-patch 2.7.5 2 conda-forge
m2w64-gcc-libgfortran 5.3.0 6 conda-forge
m2w64-gcc-libs 5.3.0 7 conda-forge
m2w64-gcc-libs-core 5.3.0 7 conda-forge
m2w64-gmp 6.1.0 2 conda-forge
m2w64-libwinpthread-git 5.0.0.4634.697f757 2 conda-forge
mako 1.3.2 pyhd8ed1ab_0 conda-forge
markdown 3.5.2 pyhd8ed1ab_0 conda-forge
markdown-it-py 3.0.0 pyhd8ed1ab_0 conda-forge
markupsafe 2.1.5 py310h8d17308_0 conda-forge
matplotlib 3.5.3 py310h5588dad_2 conda-forge
matplotlib-base 3.5.3 py310h7329aa0_2 conda-forge
mccabe 0.7.0 pyhd8ed1ab_0 conda-forge
mdurl 0.1.2 pyhd8ed1ab_0 conda-forge
menuinst 1.4.20 py310h00ffb61_0 conda-forge
metpy 1.6.1 pyhd8ed1ab_0 conda-forge
mkl 2024.0.0 h66d3029_49657 conda-forge
mock 5.1.0 pyhd8ed1ab_0 conda-forge
more-itertools 10.2.0 pyhd8ed1ab_0 conda-forge
mss 8.3.3 py310h5588dad_1 conda-forge
msys2-conda-epoch 20160418 1 conda-forge
multidict 6.0.5 py310h8d17308_0 conda-forge
munkres 1.1.4 pyh9f0ad1d_0 conda-forge
nco 5.1.5 h358518d_0 conda-forge
netcdf4 1.6.3 nompi_py310hf10f414_100 conda-forge
numpy 1.26.4 py310hf667824_0 conda-forge
openjpeg 2.5.0 hc9384bd_1 conda-forge
openssl 1.1.1w hcfcfb64_0 conda-forge
owslib 0.29.3 pyhd8ed1ab_0 conda-forge
packaging 23.2 pyhd8ed1ab_0 conda-forge
pandas 2.2.1 py310hecd3228_0 conda-forge
paramiko 3.4.0 pyhd8ed1ab_0 conda-forge
passlib 1.7.4 pyhd8ed1ab_1 conda-forge
pillow 9.2.0 py310hd4fb230_3 conda-forge
pint 0.22 pyhd8ed1ab_1 conda-forge
pip 24.0 pyhd8ed1ab_0 conda-forge
pkginfo 1.9.6 pyhd8ed1ab_0 conda-forge
pkgutil-resolve-name 1.3.10 pyhd8ed1ab_1 conda-forge
platformdirs 4.2.0 pyhd8ed1ab_0 conda-forge
pluggy 1.4.0 pyhd8ed1ab_0 conda-forge
pooch 1.8.1 pyhd8ed1ab_0 conda-forge
proj 9.1.1 h3863b3b_0 conda-forge
prompt-toolkit 3.0.42 pyha770c72_0 conda-forge
prompt_toolkit 3.0.42 hd8ed1ab_0 conda-forge
property-cached 1.6.4 py_0 conda-forge
psutil 5.9.8 py310h8d17308_0 conda-forge
psycopg2 2.9.3 py310h1aa7a9d_2 conda-forge
pthread-stubs 0.4 hcd874cb_1001 conda-forge
pthreads-win32 2.9.1 hfa6e2cd_3 conda-forge
py 1.11.0 pyh6c4a22f_0 conda-forge
py-lief 0.12.3 py310h00ffb61_0 conda-forge
pybind11-abi 4 hd8ed1ab_3 conda-forge
pycodestyle 2.11.1 pyhd8ed1ab_0 conda-forge
pycosat 0.6.6 py310h8d17308_0 conda-forge
pycountry 22.3.5 pyhd8ed1ab_0 conda-forge
pycparser 2.21 pyhd8ed1ab_0 conda-forge
pyflakes 3.2.0 pyhd8ed1ab_0 conda-forge
pygeoif 0.7 py_1 conda-forge
pygments 2.17.2 pyhd8ed1ab_0 conda-forge
pyjwt 2.8.0 pyhd8ed1ab_1 conda-forge
pymysql 1.1.0 pyhd8ed1ab_0 conda-forge
pynacl 1.5.0 py310h635b8f1_3 conda-forge
pynco 1.1.0 pyhd8ed1ab_1 conda-forge
pyopenssl 23.2.0 pyhd8ed1ab_1 conda-forge
pyparsing 3.1.1 pyhd8ed1ab_0 conda-forge
pyproj 3.4.1 py310hcdd211a_1 conda-forge
pyqt 5.12.3 py310h5588dad_8 conda-forge
pyqt-impl 5.12.3 py310h8a704f9_8 conda-forge
pyqt5-sip 4.19.18 py310h8a704f9_8 conda-forge
pyqtchart 5.12 py310h8a704f9_8 conda-forge
pyqtwebengine 5.12.1 py310h8a704f9_8 conda-forge
pyreadline3 3.4.1 py310h5588dad_3 conda-forge
pysaml2 7.5.0 pyhd8ed1ab_0 conda-forge
pyshp 2.3.1 pyhd8ed1ab_0 conda-forge
pysocks 1.7.1 pyh0701188_6 conda-forge
pytest 8.0.2 pyhd8ed1ab_0 conda-forge
pytest-cov 4.1.0 pyhd8ed1ab_0 conda-forge
pytest-qt 4.4.0 pyhd8ed1ab_0 conda-forge
pytest-reverse 1.7.0 pyhd8ed1ab_0 conda-forge
pytest-timeout 2.2.0 pyhd8ed1ab_0 conda-forge
pytest-xdist 3.5.0 pyhd8ed1ab_0 conda-forge
python 3.10.8 h0269646_0_cpython conda-forge
python-dateutil 2.9.0 pyhd8ed1ab_0 conda-forge
python-engineio 4.8.2 pyhd8ed1ab_0 conda-forge
python-libarchive-c 5.0 py310h5588dad_2 conda-forge
python-slugify 8.0.4 pypi_0 pypi
python-socketio 5.11.1 pyhd8ed1ab_0 conda-forge
python-tzdata 2024.1 pyhd8ed1ab_0 conda-forge
python3-saml 1.16.0 pypi_0 pypi
python_abi 3.10 4_cp310 conda-forge
pytz 2024.1 pyhd8ed1ab_0 conda-forge
pywin32-ctypes 0.2.2 py310h5588dad_1 conda-forge
pyyaml 6.0.1 py310h8d17308_1 conda-forge
qt 5.12.9 h556501e_6 conda-forge
referencing 0.33.0 pyhd8ed1ab_0 conda-forge
reproc 14.2.4.post0 hcfcfb64_1 conda-forge
reproc-cpp 14.2.4.post0 h63175ca_1 conda-forge
requests 2.31.0 pyhd8ed1ab_0 conda-forge
rich 13.7.1 pyhd8ed1ab_0 conda-forge
ripgrep 14.1.0 h7f3b576_0 conda-forge
rpds-py 0.18.0 py310h87d50f1_0 conda-forge
ruamel.yaml 0.17.40 py310h8d17308_0 conda-forge
ruamel.yaml.clib 0.2.8 py310h8d17308_0 conda-forge
saml 0.9.0 pypi_0 pypi
scipy 1.12.0 py310hf667824_2 conda-forge
setuptools 69.1.1 pyhd8ed1ab_0 conda-forge
sgp4 2.22 py310h220cb41_0 conda-forge
shapely 1.8.5 py310h8c82734_2 conda-forge
simple-websocket 1.0.0 pyhd8ed1ab_1 conda-forge
six 1.16.0 pyh6c4a22f_0 conda-forge
skyfield 1.45 pyh1a96a4e_0 conda-forge
skyfield-data 5.0.0 pyhd8ed1ab_0 conda-forge
smmap 5.0.0 pyhd8ed1ab_0 conda-forge
snowballstemmer 2.2.0 pyhd8ed1ab_0 conda-forge
soupsieve 2.5 pyhd8ed1ab_1 conda-forge
sphinx 7.2.6 pyhd8ed1ab_0 conda-forge
sphinx_rtd_theme 2.0.0 pyha770c72_0 conda-forge
sphinxcontrib-applehelp 1.0.8 pyhd8ed1ab_0 conda-forge
sphinxcontrib-devhelp 1.0.6 pyhd8ed1ab_0 conda-forge
sphinxcontrib-htmlhelp 2.0.5 pyhd8ed1ab_0 conda-forge
sphinxcontrib-jquery 4.1 pyhd8ed1ab_0 conda-forge
sphinxcontrib-jsmath 1.0.1 pyhd8ed1ab_0 conda-forge
sphinxcontrib-qthelp 1.0.7 pyhd8ed1ab_0 conda-forge
sphinxcontrib-serializinghtml 1.1.10 pyhd8ed1ab_0 conda-forge
sqlalchemy 2.0.27 py310h8d17308_0 conda-forge
sqlite 3.45.1 hcfcfb64_0 conda-forge
tbb 2021.11.0 h91493d7_1 conda-forge
text-unidecode 1.3 pypi_0 pypi
tk 8.6.13 h5226925_1 conda-forge
toml 0.10.2 pyhd8ed1ab_0 conda-forge
tomli 2.0.1 pyhd8ed1ab_0 conda-forge
toolz 0.12.1 pyhd8ed1ab_0 conda-forge
tornado 6.4 py310h8d17308_0 conda-forge
tqdm 4.66.2 pyhd8ed1ab_0 conda-forge
traitlets 5.14.1 pyhd8ed1ab_0 conda-forge
typing-extensions 4.10.0 hd8ed1ab_0 conda-forge
typing_extensions 4.10.0 pyha770c72_0 conda-forge
tzdata 2024a h0c530f3_0 conda-forge
ucrt 10.0.22621.0 h57928b3_0 conda-forge
udunits2 2.2.28 hfda9870_3 conda-forge
unicodecsv 0.14.1 pyhd8ed1ab_2 conda-forge
unicodedata2 15.1.0 py310h8d17308_0 conda-forge
urllib3 2.2.1 pyhd8ed1ab_0 conda-forge
validate_email 1.3 py_3 conda-forge
vc 14.3 hcf57466_18 conda-forge
vc14_runtime 14.38.33130 h82b7239_18 conda-forge
vs2015_runtime 14.38.33130 hcb4865c_18 conda-forge
watchgod 0.7 pyhd8ed1ab_0 conda-forge
wcwidth 0.2.13 pyhd8ed1ab_0 conda-forge
webdavclient3 3.14.5 pyhd8ed1ab_1 conda-forge
websocket-client 1.7.0 pyhd8ed1ab_0 conda-forge
werkzeug 2.3.8 pyhd8ed1ab_0 conda-forge
wheel 0.42.0 pyhd8ed1ab_0 conda-forge
win_inet_pton 1.1.0 pyhd8ed1ab_6 conda-forge
wsproto 1.2.0 pyhd8ed1ab_0 conda-forge
wtforms 3.1.2 pyhd8ed1ab_0 conda-forge
xarray 2024.2.0 pyhd8ed1ab_0 conda-forge
xmlschema 2.3.0 pyhd8ed1ab_0 conda-forge
xmlsec 1.3.13 pypi_0 pypi
xorg-libxau 1.0.11 hcd874cb_0 conda-forge
xorg-libxdmcp 1.1.3 hcd874cb_0 conda-forge
xstatic 1.0.2 pyh9f0ad1d_0 conda-forge
xstatic-bootstrap 4.5.3.1 pyhd3deb0d_0 conda-forge
xstatic-jquery 3.5.1.1 pyhd8ed1ab_5 conda-forge
xz 5.2.6 h8d14728_0 conda-forge
yaml 0.2.5 h8ffe710_2 conda-forge
yaml-cpp 0.7.0 h63175ca_3 conda-forge
zipp 3.17.0 pyhd8ed1ab_0 conda-forge
zlib 1.2.13 hcfcfb64_5 conda-forge
zstandard 0.22.0 py310h0009e47_0 conda-forge
zstd 1.5.5 h12be248_0 conda-forge
Have seen this on a guests computer now too. I think it has something to do with the configuration of the entire windows system.
I removed labels and milestones so that we can keep it open. The solution for a setup where that happens is:
- start the miniforge prompt (from the start menu)
- enable the env (mamba activate mssenv)
- and run from there msui (msui)
When someone tracked down how to configure the windows system that it won't happen we can document it.
with pixi we currently can't use menuinst. The issue can't happen since v10.