OneSignal-Unity-SDK
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OneSignal
[Bug]: Notification doesn't work on Amazon Kindle Fire HD 10
What happened?
After first launch of application device correctly registered in OneSignal dashboard and subscription status comes to "Subscribed" (check mark). Then I closed the app and try to send test push for this device and nothing happens.
- Push notification not arrived
- No any useful logs at this time in logcat
- User immediately changes his subscription status in OneSignal dashboard to "Not subscribed" (One times it changed to "No push token")
- No information inside user about sent notification (like in the other user, who received notification), just "No Recent Activity" placeholder.
Also tried do not to close application before send notification and send it in "hidden" application mode - nothing happening. And, of course, I tried to reinstall application hundreds of time. Also, the same build working correctly on simple android device (Android 9)
Application has been downloaded from Amazon AppStore, LiveAppTesting, not released yet (Is it matter?) GooglePlayServices not installed
Amazon Client Id, Client Secret, AppKey, MD5 and SHA-256 of signature key has been double-checked.
Notifications are enabled in device settings
Logs in the second launch of application are saying:
OneSignal.Default.NotificationPermission = true
OneSignal.Default.PushSubscriptionState.isSubscribed = true
UserId - exists (seems like a valid)
PushToken - exists
OneSignal.Default.PushSubscriptionState.isPushDisabled = false
Some sensitive information in logs has been hidden by "xxxx" symbols. There are no useful logs except "Unity, OneSignal, ADM filter"
Steps to reproduce?
1. Install application from Amazon AppStore (LiveAppTesting)
2. Launch application to register user in OneSignal dashboard
3. Close application
4. Find this user and try to send him a notification
5. Notification won't arrived, subscription status turns to "Not subscribed"
What did you expect to happen?
Notification receiving correctly
Unity version
2021.2.13f1
OneSignal Unity SDK version
3.0.11 (Also tested on 5.0.5 - same problem)
Platform
Android
Relevant log output
First launch:
2023-11-09 17:13:40.357 1952-2087 Unity pid-1952 I [OneSignal] OneSignal.Default set to platform SDK OneSignalSDK.OneSignalAndroid. Current version is 3.0.11
OneSignalSDK.OneSignal:set_Default(OneSignal)
2023-11-09 17:13:46.383 1952-2087 OneSignal pid-1952 D Adding a task to the pending queue with ID: 1
2023-11-09 17:13:46.383 1952-2087 OneSignal pid-1952 D startPendingTasks with task queue quantity: 1
2023-11-09 17:13:46.385 1952-2413 OneSignal pid-1952 D Retrieved IAMs from DB redisplayedInAppMessages: []
2023-11-09 17:13:46.385 1952-2413 OneSignal pid-1952 I Last Pending Task has ran, shutting down
2023-11-09 17:13:46.386 1952-2087 OneSignal pid-1952 D Attempted to clean 6 month old IAM data, but none exists!
2023-11-09 17:13:46.393 1952-2087 OneSignal pid-1952 D OneSignal InAppMessageTracker initInfluencedTypeFromCache: OSChannelTracker{tag=iam_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}
2023-11-09 17:13:46.393 1952-2087 OneSignal pid-1952 D OneSignal NotificationTracker initInfluencedTypeFromCache: OSChannelTracker{tag=notification_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}
2023-11-09 17:13:46.395 1952-2087 OneSignal pid-1952 D OneSignal getUnattributedUniqueOutcomeEventsSentByChannel: null
2023-11-09 17:13:46.398 1952-2087 OneSignal pid-1952 W appContext set, but please call setAppId(appId) with a valid appId to complete OneSignal init!
2023-11-09 17:13:46.467 1952-2087 OneSignal pid-1952 V setAppId called with id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx changing id from: null
2023-11-09 17:13:46.467 1952-2087 OneSignal pid-1952 V Starting OneSignal initialization!
2023-11-09 17:13:46.468 1952-2087 OneSignal pid-1952 V No class found, not setting up OSRemoteNotificationReceivedHandler
2023-11-09 17:13:46.468 1952-2087 OneSignal pid-1952 V OneSignal SDK initialization delayed, waiting for remote params.
2023-11-09 17:13:46.471 1952-2087 OneSignal pid-1952 D Starting request to get Android parameters.
2023-11-09 17:13:46.474 1952-2087 OneSignal pid-1952 E Waiting for remote params. Moving clearOneSignalNotifications() operation to a pending queue.
2023-11-09 17:13:46.474 1952-2087 OneSignal pid-1952 D Adding a task to the pending queue with ID: 1
2023-11-09 17:13:46.475 1952-2419 OneSignal pid-1952 D OneSignalRestClient: Making request to: https://api.onesignal.com/apps/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/android_params.js
2023-11-09 17:13:46.496 1952-2087 Unity pid-1952 I [OneSignal] just init. Permissions: Authorized.IsSubscribed: False. UserId: . PushToken: . PushDisabled: False.
2023-11-09 17:13:46.500 1952-2087 Unity pid-1952 I [OneSignal] DeviceName: Fire Tablet Model: Amazon KFTRWI. IsAmazon: True
2023-11-09 17:13:46.505 1952-2087 Unity pid-1952 I [OneSignal] SDK version: 28, current status: Authorized. IsAmazon: True
2023-11-09 17:13:46.509 1952-2087 OneSignal pid-1952 E Waiting for remote params. Moving setExternalUserId() operation to a pending task queue.
2023-11-09 17:13:46.515 1952-2087 OneSignal pid-1952 D Adding a task to the pending queue with ID: 2
2023-11-09 17:13:46.516 1952-2087 OneSignal pid-1952 E Waiting for remote params. Moving setSubscription() operation to a pending queue.
2023-11-09 17:13:46.517 1952-2087 OneSignal pid-1952 D Adding a task to the pending queue with ID: 3
2023-11-09 17:13:46.558 1952-2419 OneSignal pid-1952 V OneSignalRestClient: After con.getResponseCode to: https://api.onesignal.com/apps/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/android_params.js
2023-11-09 17:13:46.558 1952-2419 OneSignal pid-1952 D OneSignalRestClient: Successfully finished request to: https://api.onesignal.com/apps/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/android_params.js
2023-11-09 17:13:46.563 1952-2419 OneSignal pid-1952 D OneSignalRestClient: GET RECEIVED JSON: {"awl_list":{},"android_sender_id":"xxxxxxxxxxxx","chnl_lst":[{"chnl":{"id":"OS_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx1","nm":"Game Notifications","dscr":"","grp_id":"OS_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","grp_nm":"Notifications"},"vis":1,"pri":"8"}],"enterp":true,"fba":true,"outcomes":{"direct":{"enabled":true},"indirect":{"notification_attribution":{"minutes_since_displayed":60,"limit":10},"enabled":true},"unattributed":{"enabled":true}},"receive_receipts_enable":true}
2023-11-09 17:13:46.563 1952-2419 OneSignal pid-1952 D OneSignalRestClient: Response has etag of W/"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" so caching the response.
2023-11-09 17:13:46.566 1952-2425 OneSignal pid-1952 D OneSignal saveInfluenceParams: InfluenceParams{indirectNotificationAttributionWindow=60, notificationLimit=10, indirectIAMAttributionWindow=1440, iamLimit=10, directEnabled=true, indirectEnabled=true, unattributedEnabled=true}
2023-11-09 17:13:46.567 1952-2425 OneSignal pid-1952 D reassignDelayedInitParams with appContext: com.safedk.android.SafeDKApplication@85f3886
2023-11-09 17:13:46.567 1952-2425 OneSignal pid-1952 V setAppId called with id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx changing id from: null
2023-11-09 17:13:46.567 1952-2425 OneSignal pid-1952 V Starting OneSignal initialization!
2023-11-09 17:13:46.568 1952-2425 OneSignal pid-1952 V No class found, not setting up OSRemoteNotificationReceivedHandler
2023-11-09 17:13:46.570 1952-2425 OneSignal pid-1952 D OneSignal handleActivityLifecycleHandler inForeground: true
2023-11-09 17:13:46.602 1952-2425 OneSignal pid-1952 D Application foregrounded focus time: 213296919
2023-11-09 17:13:46.603 1952-2425 OneSignal pid-1952 D App id set for first time: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:13:46.609 1952-2425 OneSignal pid-1952 D isPastOnSessionTime currentTimeMillis: 1699542826609 lastSessionTime: -31000 difference: 1699542857609
2023-11-09 17:13:46.609 1952-2425 OneSignal pid-1952 D Starting new session with appEntryState: APP_CLOSE
2023-11-09 17:13:46.610 1952-2425 OneSignal pid-1952 D OneSignal cleanOutcomes for session
2023-11-09 17:13:46.610 1952-2425 OneSignal pid-1952 D OneSignal save unattributedUniqueOutcomeEvents: []
2023-11-09 17:13:46.611 1952-2425 OneSignal pid-1952 D OneSignal SessionManager restartSessionIfNeeded with entryAction: APP_CLOSE
2023-11-09 17:13:46.611 1952-2425 OneSignal pid-1952 D OneSignal SessionManager sendSessionEndingWithInfluences with influences: []
2023-11-09 17:13:46.611 1952-2425 OneSignal pid-1952 D Last session time set to: 1699542826611
2023-11-09 17:13:46.611 1952-2425 OneSignal pid-1952 D initWithCachedInAppMessages: null
2023-11-09 17:13:46.612 1952-2425 OneSignal pid-1952 I Location permissions not added on AndroidManifest file
2023-11-09 17:13:46.613 1952-2425 OneSignal pid-1952 D LocationController sendAndClearPromptHandlers from non prompt flow
2023-11-09 17:13:46.613 1952-2425 OneSignal pid-1952 D registerUser:registerForPushFired:false, locationFired: true, remoteParams: com.onesignal.OneSignalRemoteParams$2@1665150, appId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:13:46.613 1952-2425 OneSignal pid-1952 D registerUser not possible
2023-11-09 17:13:46.615 1952-2425 OneSignal pid-1952 V OneSignal SDK initialization done.
2023-11-09 17:13:46.616 1952-2425 OneSignal pid-1952 D startPendingTasks with task queue quantity: 3
2023-11-09 17:13:46.616 1952-2428 ADM pid-1952 I Retrieving the registration id.
2023-11-09 17:13:46.617 1952-2431 OneSignal pid-1952 D Running clearOneSignalNotifications() operation from pending queue.
2023-11-09 17:13:46.618 1952-2425 OneSignal pid-1952 V Creating notification channel with channel:
2023-11-09 17:13:46.619 1952-2431 OneSignal pid-1952 D Running setExternalUserId() operation from pending task queue.
2023-11-09 17:13:46.619 1952-2431 OneSignal pid-1952 D Running setSubscription() operation from pending queue.
2023-11-09 17:13:46.619 1952-2431 OneSignal pid-1952 I Last Pending Task has ran, shutting down
2023-11-09 17:13:46.795 1952-2433 OneSignal pid-1952 I Restoring notifications
2023-11-09 17:13:46.796 1952-2433 OneSignal pid-1952 I Querying DB for notifications to restore: created_time > 1698938026 AND dismissed = 0 AND opened = 0 AND is_summary = 0 AND expire_time > 1699542826
2023-11-09 17:13:46.802 1952-2083 WM-WorkerWrapper pid-1952 I Worker result SUCCESS for Work [ id=6b5a07be-9144-485b-9c67-4df0d7a616ab, tags={ com.onesignal.OSNotificationRestoreWorkManager$NotificationRestoreWorker } ]
2023-11-09 17:13:47.040 30441-31509 ADMRegistrationProvider pid-30441 I [ADMRegistrationProvider]Invalid cached result: First install time has changed from 1699527052744 to 1699542788691 for package xxx.xxx.xxx.xxx.xxx
2023-11-09 17:13:47.092 30441-2452 ReceiverChecker pid-30441 I Found Receiver: com.onesignal.ADMMessageHandler$Receiver with action: com.amazon.device.messaging.intent.REGISTRATION
2023-11-09 17:13:47.093 30441-2452 ReceiverChecker pid-30441 I Found Receiver: com.onesignal.ADMMessageHandler$Receiver with action: com.amazon.device.messaging.intent.RECEIVE
2023-11-09 17:13:47.136 30441-2452 ADM pid-30441 I [ADM][Register]Invalid cached result: First install time has changed from 1699527052744 to 1699542788691 for package xxx.xxx.xxx.xxx.xxx
2023-11-09 17:13:47.136 30441-2452 ADM pid-30441 I [ADM][Register]Request to register package xxx.xxx.xxx.xxx.xxx due to AppInitiated
2023-11-09 17:13:48.528 30441-2452 ADM pid-30441 I [ADM][Register]Successfully registered package xxx.xxx.xxx.xxx.xxx. RegistrationId is 'amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx'
2023-11-09 17:13:48.589 1952-1952 OneSignal pid-1952 D ADM latest available: true
2023-11-09 17:13:48.616 1952-2057 OneSignal pid-1952 I ADM registration ID: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx
2023-11-09 17:13:48.618 1952-2057 OneSignal pid-1952 D registerForPushToken completed with id: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx status: 1
2023-11-09 17:13:48.621 1952-2057 OneSignal pid-1952 D registerUser:registerForPushFired:true, locationFired: true, remoteParams: com.onesignal.OneSignalRemoteParams$2@1665150, appId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:13:48.630 1952-2462 Unity pid-1952 I [OneSignal] Push subscription state changed. Current: OneSignalSDK.PushSubscriptionState, previous: OneSignalSDK.PushSubscriptionState
2023-11-09 17:13:48.653 1952-2463 OneSignal pid-1952 D registerUserTask calling readyToUpdate
2023-11-09 17:13:50.986 1952-2087 Unity pid-1952 I [OneSignal] Init(3000 delay). Permissions: Authorized.IsSubscribed: False. UserId: . PushToken: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx. PushDisabled: False.
Second launch:
2023-11-09 17:18:30.847 3287-3792 Unity pid-3287 I [OneSignal] OneSignal.Default set to platform SDK OneSignalSDK.OneSignalAndroid. Current version is 3.0.11
OneSignalSDK.OneSignal:set_Default(OneSignal)
2023-11-09 17:18:34.777 3287-3792 OneSignal pid-3287 D Adding a task to the pending queue with ID: 1
2023-11-09 17:18:34.777 3287-3792 OneSignal pid-3287 D startPendingTasks with task queue quantity: 1
2023-11-09 17:18:34.779 3287-3792 OneSignal pid-3287 D Attempted to clean 6 month old IAM data, but none exists!
2023-11-09 17:18:34.780 3287-4066 OneSignal pid-3287 D Retrieved IAMs from DB redisplayedInAppMessages: []
2023-11-09 17:18:34.780 3287-4066 OneSignal pid-3287 I Last Pending Task has ran, shutting down
2023-11-09 17:18:34.781 3287-3792 OneSignal pid-3287 D OneSignal InAppMessageTracker initInfluencedTypeFromCache: OSChannelTracker{tag=iam_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}
2023-11-09 17:18:34.782 3287-3792 OneSignal pid-3287 D OneSignal NotificationTracker initInfluencedTypeFromCache: OSChannelTracker{tag=notification_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}
2023-11-09 17:18:34.782 3287-3792 OneSignal pid-3287 D OneSignal getUnattributedUniqueOutcomeEventsSentByChannel: []
2023-11-09 17:18:34.784 3287-3792 OneSignal pid-3287 V appContext set and cached app id found, calling setAppId with: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:18:34.784 3287-3792 OneSignal pid-3287 V setAppId called with id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx changing id from: null
2023-11-09 17:18:34.784 3287-3792 OneSignal pid-3287 V Starting OneSignal initialization!
2023-11-09 17:18:34.785 3287-3792 OneSignal pid-3287 V No class found, not setting up OSRemoteNotificationReceivedHandler
2023-11-09 17:18:34.786 3287-3792 OneSignal pid-3287 V OneSignal SDK initialization delayed, waiting for remote params.
2023-11-09 17:18:34.786 3287-3792 OneSignal pid-3287 D Starting request to get Android parameters.
2023-11-09 17:18:34.788 3287-4069 OneSignal pid-3287 D OneSignalRestClient: Making request to: https://api.onesignal.com/apps/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/android_params.js?player_id=yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy
2023-11-09 17:18:34.789 3287-4069 OneSignal pid-3287 D OneSignalRestClient: Adding header if-none-match: W/"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
2023-11-09 17:18:34.804 3287-3792 OneSignal pid-3287 V setAppId called with id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx changing id from: null
2023-11-09 17:18:34.804 3287-3792 OneSignal pid-3287 V Starting OneSignal initialization!
2023-11-09 17:18:34.804 3287-3792 OneSignal pid-3287 V No class found, not setting up OSRemoteNotificationReceivedHandler
2023-11-09 17:18:34.805 3287-3792 OneSignal pid-3287 V OneSignal SDK initialization delayed, waiting for remote params.
2023-11-09 17:18:34.805 3287-3792 OneSignal pid-3287 E Waiting for remote params. Moving clearOneSignalNotifications() operation to a pending queue.
2023-11-09 17:18:34.805 3287-3792 OneSignal pid-3287 D Adding a task to the pending queue with ID: 2
2023-11-09 17:18:34.811 3287-3792 Unity pid-3287 I [OneSignal] just init. Permissions: Authorized.IsSubscribed: True. UserId: yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy. PushToken: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx. PushDisabled: False.
2023-11-09 17:18:34.815 3287-3792 Unity pid-3287 I [OneSignal] DeviceName: Fire Tablet Model: Amazon KFTRWI. IsAmazon: True
2023-11-09 17:18:34.820 3287-3792 Unity pid-3287 I [OneSignal] SDK version: 28, current status: Authorized. IsAmazon: True
2023-11-09 17:18:34.825 3287-3792 OneSignal pid-3287 E Waiting for remote params. Moving setExternalUserId() operation to a pending task queue.
2023-11-09 17:18:34.825 3287-3792 OneSignal pid-3287 D Adding a task to the pending queue with ID: 3
2023-11-09 17:18:34.826 3287-3792 OneSignal pid-3287 E Waiting for remote params. Moving setSubscription() operation to a pending queue.
2023-11-09 17:18:34.827 3287-3792 OneSignal pid-3287 D Adding a task to the pending queue with ID: 4
2023-11-09 17:18:34.884 3287-4069 OneSignal pid-3287 V OneSignalRestClient: After con.getResponseCode to: https://api.onesignal.com/apps/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/android_params.js?player_id=yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy
2023-11-09 17:18:34.884 3287-4069 OneSignal pid-3287 D OneSignalRestClient: GET - Using Cached response due to 304: {"awl_list":{},"android_sender_id":"xxxxxxxxxxxx","chnl_lst":[{"chnl":{"id":"OS_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","nm":"Game Notifications","dscr":"","grp_id":"OS_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","grp_nm":"Notifications"},"vis":1,"pri":"8"}],"enterp":true,"fba":true,"outcomes":{"direct":{"enabled":true},"indirect":{"notification_attribution":{"minutes_since_displayed":60,"limit":10},"enabled":true},"unattributed":{"enabled":true}},"receive_receipts_enable":true}
2023-11-09 17:18:34.886 3287-4075 OneSignal pid-3287 D OneSignal saveInfluenceParams: InfluenceParams{indirectNotificationAttributionWindow=60, notificationLimit=10, indirectIAMAttributionWindow=1440, iamLimit=10, directEnabled=true, indirectEnabled=true, unattributedEnabled=true}
2023-11-09 17:18:34.887 3287-4075 OneSignal pid-3287 D reassignDelayedInitParams with appContext: com.safedk.android.SafeDKApplication@f10af13
2023-11-09 17:18:34.887 3287-4075 OneSignal pid-3287 V setAppId called with id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx changing id from: null
2023-11-09 17:18:34.887 3287-4075 OneSignal pid-3287 V Starting OneSignal initialization!
2023-11-09 17:18:34.887 3287-4075 OneSignal pid-3287 V No class found, not setting up OSRemoteNotificationReceivedHandler
2023-11-09 17:18:34.888 3287-4075 OneSignal pid-3287 D OneSignal handleActivityLifecycleHandler inForeground: true
2023-11-09 17:18:34.890 3287-4075 OneSignal pid-3287 D Application foregrounded focus time: 213585207
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D isPastOnSessionTime currentTimeMillis: 1699543114893 lastSessionTime: 1699543091969 difference: 22924
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D Continue on same session with appEntryState: APP_CLOSE
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D OneSignal SessionManager attemptSessionUpgrade with entryAction: APP_CLOSE
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D OneSignal SessionManager attemptSessionUpgrade try UNATTRIBUTED to INDIRECT upgrade
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D Trackers after update attempt: [OSChannelTracker{tag=notification_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}, OSChannelTracker{tag=iam_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}]
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D OneSignal SessionManager sendSessionEndingWithInfluences with influences: []
2023-11-09 17:18:34.893 3287-4075 OneSignal pid-3287 D initWithCachedInAppMessages: null
2023-11-09 17:18:34.895 3287-4075 OneSignal pid-3287 I Location permissions not added on AndroidManifest file
2023-11-09 17:18:34.895 3287-4075 OneSignal pid-3287 D LocationController sendAndClearPromptHandlers from non prompt flow
2023-11-09 17:18:34.895 3287-4075 OneSignal pid-3287 D registerUser:registerForPushFired:false, locationFired: true, remoteParams: com.onesignal.OneSignalRemoteParams$2@62457ee, appId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:18:34.895 3287-4075 OneSignal pid-3287 D registerUser not possible
2023-11-09 17:18:34.896 3287-4075 OneSignal pid-3287 V OneSignal SDK initialization done.
2023-11-09 17:18:34.897 3287-4075 OneSignal pid-3287 D startPendingTasks with task queue quantity: 4
2023-11-09 17:18:34.898 3287-4079 OneSignal pid-3287 D Running onAppLostFocus() operation from a pending task queue.
2023-11-09 17:18:34.898 3287-4077 ADM pid-3287 I Retrieving the registration id.
2023-11-09 17:18:34.898 3287-4079 OneSignal pid-3287 D Running clearOneSignalNotifications() operation from pending queue.
2023-11-09 17:18:34.899 3287-4075 OneSignal pid-3287 V Creating notification channel with channel:
2023-11-09 17:18:34.903 3287-4079 OneSignal pid-3287 D Running setExternalUserId() operation from pending task queue.
2023-11-09 17:18:34.904 3287-4079 OneSignal pid-3287 D Running setSubscription() operation from pending queue.
2023-11-09 17:18:34.904 3287-4079 OneSignal pid-3287 I Last Pending Task has ran, shutting down
2023-11-09 17:18:34.965 3287-4080 OneSignal pid-3287 I Restoring notifications
2023-11-09 17:18:34.966 3287-4080 OneSignal pid-3287 I Querying DB for notifications to restore: created_time > 1698938314 AND dismissed = 0 AND opened = 0 AND is_summary = 0 AND expire_time > 1699543114
2023-11-09 17:18:34.970 3287-3352 WM-WorkerWrapper pid-3287 I Worker result SUCCESS for Work [ id=63d7b4ce-fe92-4a8b-8f6d-65d05f58dbc2, tags={ com.onesignal.OSNotificationRestoreWorkManager$NotificationRestoreWorker } ]
2023-11-09 17:18:34.997 3287-4077 OneSignal pid-3287 D ADM Already registered with ID:amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx
2023-11-09 17:18:34.997 3287-4077 OneSignal pid-3287 D registerForPushToken completed with id: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx status: 1
2023-11-09 17:18:34.997 3287-4077 OneSignal pid-3287 D registerUser:registerForPushFired:true, locationFired: true, remoteParams: com.onesignal.OneSignalRemoteParams$2@62457ee, appId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
2023-11-09 17:18:35.001 3287-4083 OneSignal pid-3287 D registerUserTask calling readyToUpdate
2023-11-09 17:18:38.628 3287-3792 Unity pid-3287 I [OneSignal] Init(3000 delay). Permissions: Authorized.IsSubscribed: True. UserId: yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy. PushToken: amzn1.adm-registration.v3.xxxxxxxxxxxxxxxxxx. PushDisabled: False.
2023-11-09 17:18:40.272 3287-4076 OneSignal pid-3287 D UserStateSynchronizer internalSyncUserState from session call: true jsonBody: {"app_id":"xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"}
2023-11-09 17:18:40.278 3287-4198 OneSignal pid-3287 D OneSignalRestClient: Making request to: https://api.onesignal.com/players/yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy/on_session
2023-11-09 17:18:40.278 3287-4198 OneSignal pid-3287 D OneSignalRestClient: POST SEND JSON: {"app_id":"xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"}
2023-11-09 17:18:40.442 3287-4198 OneSignal pid-3287 V OneSignalRestClient: After con.getResponseCode to: https://api.onesignal.com/players/yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy/on_session
2023-11-09 17:18:40.442 3287-4198 OneSignal pid-3287 D OneSignalRestClient: Successfully finished request to: https://api.onesignal.com/players/yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy/on_session
2023-11-09 17:18:40.444 3287-4198 OneSignal pid-3287 D OneSignalRestClient: POST RECEIVED JSON: {"success":true,"id":"yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy"}
2023-11-09 17:18:40.444 3287-4202 OneSignal pid-3287 D doCreateOrNewSession:response: {"success":true,"id":"yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy"}
2023-11-09 17:18:40.446 3287-4202 OneSignal pid-3287 I Device registered, UserId = yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy
Code of Conduct
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I've got the same issue. One additional thing - to make 5.0.5 run on Amazon Fire I had to add manually Amazon SDK library, Without it several seconds after init Onesignal was throwing an error:
E FATAL EXCEPTION: Thread-45 Process: com.packageName, PID: 27558 kotlinx.coroutines.TimeoutCancellationException: Timed out waiting for 30000 ms at kotlinx.coroutines.TimeoutKt.TimeoutCancellationException(Timeout.kt:191) at kotlinx.coroutines.TimeoutCoroutine.run(Timeout.kt:159) at kotlinx.coroutines.EventLoopImplBase$DelayedRunnableTask.run(EventLoop.common.kt:501) at kotlinx.coroutines.EventLoopImplBase.processNextEvent(EventLoop.common.kt:280) at kotlinx.coroutines.DefaultExecutor.run(DefaultExecutor.kt:108) at java.lang.Thread.run(Thread.java:764)
@excasualdev could you try re-saving your Amazon setting on the OneSignal dashboard?
This is a work around that should get you up and running while we investigate the root cause.
@kniewolewski the error you noted may show up if there was an issue connecting to Amazon's servers. You don't have to include the Amazon SDK library in your app.
@excasualdev Did re-saving the Amazon config, noted above, fix this issue for you?