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[question]: After using OneSignal.login, why Users status changed to "Never Subscribed" on the dashboard?

Open ayushi-sk opened this issue 1 year ago • 6 comments

How can we help?

After using OneSignal.login, why Users status changed to "Never Subscribed" on the dashboard?

Looks like the problem is kind of same https://github.com/OneSignal/OneSignal-Android-SDK/issues/2106

Same external ids might be causing the issue. But even after "allow permission", I am getting "Never subscribed"

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ayushi-sk avatar Oct 07 '24 04:10 ayushi-sk

Same problem here. Any updates?

mtebele avatar Oct 09 '24 16:10 mtebele

I’m also facing the same issue, but I’m unable to reproduce it. I’ve lost nearly half a million users because of this.

TamilCodeRays avatar Nov 04 '25 11:11 TamilCodeRays