[Bug]: android.view.WindowManager$BadTokenException - Unable to add window

[albertoderodrigo]

What happened?

I see this error on firebase from your SDK

Fatal Exception: android.view.WindowManager$BadTokenException
Unable to add window -- token android.os.BinderProxy@8c472c5 is not valid; is your activity running?

This could help https://stackoverflow.com/questions/7811993/error-binderproxy45d459c0-is-not-valid-is-your-activity-running

Full log:

io.socialgamesonline.slotcom_issue_e128821ca7d4cb21571b73e42c6bd165_crash_session_65E5B6C4004300016D57E2D4CA33E9FD_DNE_0_v2_stacktrace.txt

Steps to reproduce?

We are unable to reproduce it manually

What did you expect to happen?

No errors

OneSignal Android SDK version

5.1.6

Android version

13, 12

Specific Android models

No response

Relevant log output

No response

Code of Conduct

• [X] I agree to follow this project's Code of Conduct

[jennantilla]

@albertoderodrigo thank you for reporting; we'll look into this.

[yosefBazaart]

same here, only see it in Google's Play store vitals. this is our top crash so please fix it.

Exception android.view.WindowManager$BadTokenException:
  at android.view.ViewRootImpl.setView (ViewRootImpl.java:1743)
  at android.view.WindowManagerGlobal.addView (WindowManagerGlobal.java:524)
  at android.view.WindowManagerImpl.addView (WindowManagerImpl.java:150)
  at android.app.Dialog.show (Dialog.java:512)
  at android.app.AlertDialog$Builder.show (AlertDialog.java:1153)
  at com.onesignal.core.internal.permissions.AlertDialogPrepromptForAndroidSettings.show (AlertDialogPrepromptForAndroidSettings.kt)
  at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.showFallbackAlertDialog (NotificationPermissionController.kt)
  at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.onReject (NotificationPermissionController.kt)
  at com.onesignal.core.activities.PermissionsActivity.onRequestPermissionsResult$lambda-0 (PermissionsActivity.kt)
  at android.os.Handler.handleCallback (Handler.java:958)
  at android.os.Handler.dispatchMessage (Handler.java:99)
  at android.os.Looper.loopOnce (Looper.java:230)
  at android.os.Looper.loop (Looper.java:319)
  at android.app.ActivityThread.main (ActivityThread.java:8893)
  at java.lang.reflect.Method.invoke
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:608)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1103)

[yosefBazaart]

any news? this is our number 1 crash. please fix it.

[KChernenko]

We faced the same problem, and it's our number 1 crash as well (application with millions of active users). @jennantilla any updates on this?

[marclucraft]

Can you confirm whether you have tried updating to the latest release, and if the issues persist?

Have you also reviewed #2048?

[KChernenko]

@marclucraft, we are using version 5.1.8. The fix for this issue is not mentioned in the changelog for 5.1.9.

[mrRedSun]

We receive many bug reports like this:

Stack trace

Fatal Exception: android.view.WindowManager$BadTokenException: Unable to add window -- token android.os.BinderProxy@316ca97 is not valid; is your activity running?
       at android.view.ViewRootImpl.setView(ViewRootImpl.java:1508)
       at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:426)
       at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:150)
       at android.app.Dialog.show(Dialog.java:370)
       at android.app.AlertDialog$Builder.show(AlertDialog.java:1137)
       at com.onesignal.core.internal.permissions.AlertDialogPrepromptForAndroidSettings.show(AlertDialogPrepromptForAndroidSettings.java:112)
       at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.showFallbackAlertDialog(NotificationPermissionController.java:39)
       at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.onReject(NotificationPermissionController.java:2)
       at com.onesignal.core.activities.PermissionsActivity.onRequestPermissionsResult$lambda-0(PermissionsActivity.java:76)
       at android.os.Handler.handleCallback(Handler.java:958)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:257)
       at android.os.Looper.loop(Looper.java:368)
       at android.app.ActivityThread.main(ActivityThread.java:8826)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:572)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1049)

Currently running 5.1.3, upgraded to 5.1.6, will let you know if this is not resolved, and hopefully won't forget to tell you that it is

[yosefBazaart]

running 5.1.9 and still happens

[shukerullah]

I am using "react-native-onesignal": "^5.2.2".

Fatal Exception: android.view.WindowManager$BadTokenException
Unable to add window -- token android.os.BinderProxy@d90586b is not valid; is your activity running?

       Fatal Exception: android.view.WindowManager$BadTokenException: Unable to add window -- token android.os.BinderProxy@d90586b is not valid; is your activity running?
       at android.view.ViewRootImpl.setView(ViewRootImpl.java:1764)
       at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:567)
       at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:148)
       at android.app.Dialog.show(Dialog.java:521)
       at android.app.AlertDialog$Builder.show(AlertDialog.java:1153)
       at com.onesignal.core.internal.permissions.AlertDialogPrepromptForAndroidSettings.show(AlertDialogPrepromptForAndroidSettings.kt:68)
       at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.showFallbackAlertDialog(NotificationPermissionController.kt:196)
       at com.onesignal.notifications.internal.permissions.impl.NotificationPermissionController.onReject(NotificationPermissionController.kt:182)
       at com.onesignal.core.activities.PermissionsActivity.onRequestPermissionsResult$lambda-0(PermissionsActivity.kt:114)
       at com.onesignal.core.activities.PermissionsActivity.$r8$lambda$_fGz_SOmbIhPQvxRD-41f99MrRo()
       at com.onesignal.core.activities.PermissionsActivity$$ExternalSyntheticLambda0.run(:4)
       at android.os.Handler.handleCallback(Handler.java:942)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:226)
       at android.os.Looper.loop(Looper.java:313)
       at android.app.ActivityThread.main(ActivityThread.java:8762)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:604)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)

[Sergeo-sel]

@marclucraft, Hi! Could you tell me what your plans are regarding this crash? The last four months this issue is the most significant crashe on my project.

[marclucraft]

@Sergeo-sel – Unfortunately, I am only part of the Support team at OneSignal and cannot answer your question.

@jennantilla – anything you can add to this?

[walkinrey]

any updates?