Unable to instantiate service com.onesignal.HmsMessageServiceOneSignal

[Arunachalamkalimuthu]

Fatal Exception: java.lang.RuntimeException: Unable to instantiate service com.onesignal.HmsMessageServiceOneSignal: java.lang.ClassNotFoundException: Didn't find class "com.onesignal.HmsMessageServiceOneSignal" on path: DexPathList[[zip file "/data/app/com.rizek.android.users-1/base.apk"],nativeLibraryDirectories=[/data/app/com.rizek.android.users-1/lib/x86, /vendor/lib, /system/lib]] at android.app.ActivityThread.handleCreateService(ActivityThread.java:2865) at android.app.ActivityThread.-wrap4(ActivityThread.java) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1430) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:148) at android.app.ActivityThread.main(ActivityThread.java:5421) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:726) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:616)

Phone details

Phone and Model - LGE Nexus 4 Orientation: Portrait RAM free: 967.64 MB Disk free: 181.94 MB Operating System Version: 6.0.1

SDK version

3.15.6

Steps to Reproduce

When the user launches the app.It's Happening every time

[franznkemaka]

Hello to all,

I'm also having this issue. Here is more information from my end:

Describe the bug My app crashed in production.

Fatal Exception: java.lang.RuntimeException Unable to instantiate service com.onesignal.HmsMessageServiceOneSignal: java.lang.ClassNotFoundException: Didn't find class "com.onesignal.HmsMessageServiceOneSignal" on path: DexPathList[[zip file "/data/app/com.example.app-1/base.apk"],nativeLibraryDirectories=[/data/app/com.example.app-1/lib/x86, /vendor/lib, /system/lib]]

Caused by java.lang.ClassNotFoundException Didn't find class "com.onesignal.HmsMessageServiceOneSignal" on path: DexPathList[[zip file "/data/app/com.example.app-1/base.apk"],nativeLibraryDirectories=[/data/app/com.example.app-1/lib/x86, /vendor/lib, /system/lib]]

Device Information

Brand: LGE
Model: Nexus 4
Orientation: Portrait
RAM free: 1.1 GB
Disk free: 271.52 MB 
Version: 6.0.1
Orientation: Portrait
Rooted: No 

The app is built using React Native 0.63.3

To Reproduce

Apparently, it happens in production only. When the app launches, it crashes.

[Jeasmine]

Hey! @franznkemaka thanks for reporting this, can you provide your build.gradle? And check if you have any proguard rule for OneSignal? Thanks!

[franznkemaka]

Hi @Jeasmine for sure

root build.gradle:

// Top-level build file where you can add configuration options common to all sub-projects/modules.

buildscript {
    ext {
        buildToolsVersion = "29.0.3"
        minSdkVersion = 19
        compileSdkVersion = 29
        targetSdkVersion = 29
        ndkVersion = "21.3.6528147"
        kotlinVersion = '1.3.41'
    }
    repositories {
        google()
        jcenter()
        maven { url 'https://plugins.gradle.org/m2/' }
    }
    dependencies {
        classpath 'com.android.tools.build:gradle:4.0.1'
        classpath 'de.undercouch:gradle-download-task:4.0.2'
        classpath "org.jetbrains.kotlin:kotlin-gradle-plugin:$kotlinVersion"
        classpath 'com.google.gms:google-services:4.3.3'
        classpath 'gradle.plugin.com.onesignal:onesignal-gradle-plugin:[0.12.1, 0.99.99]'
        classpath 'com.google.firebase:firebase-crashlytics-gradle:2.2.0'

        // NOTE: Do not place your application dependencies here; they belong
        // in the individual module build.gradle files
    }
}

allprojects {
    repositories {
        mavenLocal()
        maven {
            // All of React Native (JS, Obj-C sources, Android binaries) is installed from npm
            url("$rootDir/../node_modules/react-native/android")
        }
        maven {
            // Android JSC is installed from npm
            url("$rootDir/../node_modules/jsc-android/dist")
        }

        google()
        jcenter()
        maven { url 'https://www.jitpack.io' }
        maven {
            // All of Detox' artifacts are provided via the npm module
            url "$rootDir/../node_modules/detox/Detox-android"
        }
        maven { url "https://storage.googleapis.com/snap-kit-build/maven" }
    }
}

app/build.gradle:

apply plugin: 'com.onesignal.androidsdk.onesignal-gradle-plugin'
apply plugin: "com.android.application"
apply plugin: 'com.google.gms.google-services'
apply plugin: 'com.google.firebase.crashlytics'

import com.android.build.OutputFile

/**
 * The react.gradle file registers a task for each build variant (e.g. bundleDebugJsAndAssets
 * and bundleReleaseJsAndAssets).
 * These basically call `react-native bundle` with the correct arguments during the Android build
 * cycle. By default, bundleDebugJsAndAssets is skipped, as in debug/dev mode we prefer to load the
 * bundle directly from the development server. Below you can see all the possible configurations
 * and their defaults. If you decide to add a configuration block, make sure to add it before the
 * `apply from: "../../node_modules/react-native/react.gradle"` line.
 *
 * project.ext.react = [
 *   // the name of the generated asset file containing your JS bundle
 *   bundleAssetName: "index.android.bundle",
 *
 *   // the entry file for bundle generation. If none specified and
 *   // "index.android.js" exists, it will be used. Otherwise "index.js" is
 *   // default. Can be overridden with ENTRY_FILE environment variable.
 *   entryFile: "index.android.js",
 *
 *   // https://facebook.github.io/react-native/docs/performance#enable-the-ram-format
 *   bundleCommand: "ram-bundle",
 *
 *   // whether to bundle JS and assets in debug mode
 *   bundleInDebug: false,
 *
 *   // whether to bundle JS and assets in release mode
 *   bundleInRelease: true,
 *
 *   // whether to bundle JS and assets in another build variant (if configured).
 *   // See http://tools.android.com/tech-docs/new-build-system/user-guide#TOC-Build-Variants
 *   // The configuration property can be in the following formats
 *   //         'bundleIn${productFlavor}${buildType}'
 *   //         'bundleIn${buildType}'
 *   // bundleInFreeDebug: true,
 *   // bundleInPaidRelease: true,
 *   // bundleInBeta: true,
 *
 *   // whether to disable dev mode in custom build variants (by default only disabled in release)
 *   // for example: to disable dev mode in the staging build type (if configured)
 *   devDisabledInStaging: true,
 *   // The configuration property can be in the following formats
 *   //         'devDisabledIn${productFlavor}${buildType}'
 *   //         'devDisabledIn${buildType}'
 *
 *   // the root of your project, i.e. where "package.json" lives
 *   root: "../../",
 *
 *   // where to put the JS bundle asset in debug mode
 *   jsBundleDirDebug: "$buildDir/intermediates/assets/debug",
 *
 *   // where to put the JS bundle asset in release mode
 *   jsBundleDirRelease: "$buildDir/intermediates/assets/release",
 *
 *   // where to put drawable resources / React Native assets, e.g. the ones you use via
 *   // require('./image.png')), in debug mode
 *   resourcesDirDebug: "$buildDir/intermediates/res/merged/debug",
 *
 *   // where to put drawable resources / React Native assets, e.g. the ones you use via
 *   // require('./image.png')), in release mode
 *   resourcesDirRelease: "$buildDir/intermediates/res/merged/release",
 *
 *   // by default the gradle tasks are skipped if none of the JS files or assets change; this means
 *   // that we don't look at files in android/ or ios/ to determine whether the tasks are up to
 *   // date; if you have any other folders that you want to ignore for performance reasons (gradle
 *   // indexes the entire tree), add them here. Alternatively, if you have JS files in android/
 *   // for example, you might want to remove it from here.
 *   inputExcludes: ["android/**", "ios/**"],
 *
 *   // override which node gets called and with what additional arguments
 *   nodeExecutableAndArgs: ["node"],
 *
 *   // supply additional arguments to the packager
 *   extraPackagerArgs: []
 * ]
 */

project.ext.react = [
    entryFile: "index.tsx",
    enableHermes: true,
]

apply from: "../../node_modules/react-native/react.gradle"
apply from: "../../node_modules/react-native-code-push/android/codepush.gradle"

/**
 * Set this to true to create two separate APKs instead of one:
 *   - An APK that only works on ARM devices
 *   - An APK that only works on x86 devices
 * The advantage is the size of the APK is reduced by about 4MB.
 * Upload all the APKs to the Play Store and people will download
 * the correct one based on the CPU architecture of their device.
 */
def enableSeparateBuildPerCPUArchitecture = false

/**
 * Run Proguard to shrink the Java bytecode in release builds.
 */
def enableProguardInReleaseBuilds = false

/**
 * The preferred build flavor of JavaScriptCore.
 *
 * For example, to use the international variant, you can use:
 * `def jscFlavor = 'org.webkit:android-jsc-intl:+'`
 *
 * The international variant includes ICU i18n library and necessary data
 * allowing to use e.g. `Date.toLocaleString` and `String.localeCompare` that
 * give correct results when using with locales other than en-US.  Note that
 * this variant is about 6MiB larger per architecture than default.
 */
def jscFlavor = 'org.webkit:android-jsc:+'

/**
 * Whether to enable the Hermes VM.
 *
 * This should be set on project.ext.react and mirrored here.  If it is not set
 * on project.ext.react, JavaScript will not be compiled to Hermes Bytecode
 * and the benefits of using Hermes will therefore be sharply reduced.
 */
def enableHermes = project.ext.react.get("enableHermes", false);

Properties properties = new Properties()
properties.load(project.rootProject.file('local.properties').newDataInputStream())

android {
    compileSdkVersion rootProject.ext.compileSdkVersion
    ndkVersion rootProject.ext.ndkVersion

    compileOptions {
        sourceCompatibility JavaVersion.VERSION_1_8
        targetCompatibility JavaVersion.VERSION_1_8
    }

    defaultConfig {
        applicationId "com.example.app"
        minSdkVersion rootProject.ext.minSdkVersion
        targetSdkVersion rootProject.ext.targetSdkVersion
        versionCode 13
        versionName "1.0.0"

         // Enable multidex support.
        multiDexEnabled true

        // Detox config
        testBuildType System.getProperty('testBuildType', 'debug')
        testInstrumentationRunner 'androidx.test.runner.AndroidJUnitRunner'
    }
    splits {
        abi {
            reset()
            enable enableSeparateBuildPerCPUArchitecture
            universalApk false  // If true, also generate a universal APK
            include "armeabi-v7a", "x86", "arm64-v8a", "x86_64"
        }
    }
    signingConfigs {
        debug {
            storeFile file('debug.keystore')
            storePassword 'android'
            keyAlias 'androiddebugkey'
            keyPassword 'android'
        }
        release {
            storeFile file(properties.getProperty('APP_RELEASE_STORE_FILE'))
            storePassword properties.getProperty('APP_RELEASE_STORE_PASSWORD')
            keyAlias properties.getProperty('APP_RELEASE_KEY_ALIAS')
            keyPassword properties.getProperty('APP_RELEASE_KEY_PASSWORD')
        }
    }
    buildTypes {
        debug {
            signingConfig signingConfigs.debug
        }
        release {
            // Caution! In production, you need to generate your own keystore file.
            // see https://reactnative.dev/docs/signed-apk-android.
            signingConfig signingConfigs.release
            minifyEnabled enableProguardInReleaseBuilds
            proguardFiles getDefaultProguardFile("proguard-android.txt"), "proguard-rules.pro"
        }
    }

    packagingOptions {
        pickFirst "lib/armeabi-v7a/libc++_shared.so"
        pickFirst "lib/arm64-v8a/libc++_shared.so"
        pickFirst "lib/x86/libc++_shared.so"
        pickFirst "lib/x86_64/libc++_shared.so"
    }

    // applicationVariants are e.g. debug, release
    applicationVariants.all { variant ->
        variant.outputs.each { output ->
            // For each separate APK per architecture, set a unique version code as described here:
            // https://developer.android.com/studio/build/configure-apk-splits.html
            def versionCodes = ["armeabi-v7a": 1, "x86": 2, "arm64-v8a": 3, "x86_64": 4]
            def abi = output.getFilter(OutputFile.ABI)
            if (abi != null) {  // null for the universal-debug, universal-release variants
                output.versionCodeOverride =
                        versionCodes.get(abi) * 1048576 + defaultConfig.versionCode
            }

        }
    }
}

dependencies {
    implementation fileTree(dir: "libs", include: ["*.jar"])
    //noinspection GradleDynamicVersion
    implementation "com.facebook.react:react-native:+"  // From node_modules
    implementation 'com.google.firebase:firebase-analytics:17.2.2'

    implementation "androidx.swiperefreshlayout:swiperefreshlayout:1.0.0"
    
    androidTestImplementation('com.wix:detox:+')

    debugImplementation("com.facebook.flipper:flipper:${FLIPPER_VERSION}") {
        exclude group:'com.facebook.fbjni'
    }

    debugImplementation("com.facebook.flipper:flipper-network-plugin:${FLIPPER_VERSION}") {
        exclude group:'com.facebook.flipper'
    }

    debugImplementation("com.facebook.flipper:flipper-fresco-plugin:${FLIPPER_VERSION}") {
        exclude group:'com.facebook.flipper'
    }

    if (enableHermes) {
        def hermesPath = "../../node_modules/hermes-engine/android/";
        debugImplementation files(hermesPath + "hermes-debug.aar")
        releaseImplementation files(hermesPath + "hermes-release.aar")
    } else {
        implementation jscFlavor
    }
}

// Run this once to be able to run the application with BUCK
// puts all compile dependencies into folder libs for BUCK to use
task copyDownloadableDepsToLibs(type: Copy) {
    from configurations.compile
    into 'libs'
}

apply from: file("../../node_modules/@react-native-community/cli-platform-android/native_modules.gradle"); applyNativeModulesAppBuildGradle(project)

Thanks!

[fi8er1]

Fatal Exception: java.lang.RuntimeException Unable to instantiate service com.onesignal.HmsMessageServiceOneSignal: java.lang.ClassNotFoundException: Didn't find class "com.onesignal.HmsMessageServiceOneSignal" on path: DexPathList[[zip file "/data/app/com.smartsco.recaru-J1nEFZZm0VlePHn7aJlLhg==/base.apk"],nativeLibraryDirectories=[/data/app/com.smartsco.recaru-J1nEFZZm0VlePHn7aJlLhg==/lib/arm64, /data/app/com.smartsco.recaru-J1nEFZZm0VlePHn7aJlLhg==/base.apk!/lib/arm64-v8a, /system/lib64, /hw_product/lib64, /system/product/lib64]]

Device Brand:HUAWEI Model:LIO-AL00 Orientation: Portrait RAM free: 5.95 GB Disk free: 43.2 GB

Operating System Version:10 Orientation: Portrait Rooted:No

classpath 'gradle.plugin.com.onesignal:onesignal-gradle-plugin:0.12.8' implementation 'com.onesignal:OneSignal:[4.0.0, 4.99.99]'

[joaoeudes7]

Because try load this service in devices no Huawei or without Huawei Services? Same problem here:

Brand: Samsung Model:Galaxy Tab A Version:Android 7.1.2 Rooted:Yes

[nan-li]

Hi, sorry for the delayed follow up,

Can everyone who is experiencing this issue answer the following?

1. Is this only happening in production? Can you reproduce it? Is it happening for your own device?
2. Do you have proguard rules for OneSignal?
3. What percent of your users are affected by this? And some details about the model and versions?

Thank you!

[nan-li]

Note, seems related to https://github.com/OneSignal/OneSignal-Android-SDK/issues/1407 and https://github.com/OneSignal/OneSignal-Android-SDK/issues/1507

[jkasten2]

It looks like Android is trying to load all classes on startup most likely due to multidex. You can remove the HmsMessageServiceOneSignal service (if you are not using HMS push in your app) from your build with the following tools:node="remove".

AndroidManifest.xml

<application ...>
        <service
            android:name="com.onesignal.HmsMessageServiceOneSignal"
            tools:node="remove" />
</application>

In the future we will look into making this it's own module so it is omitted by default.

[CharlieZheng]

It looks like Android is trying to load all classes on startup most likely due to multidex. You can remove the HmsMessageServiceOneSignal service (if you are not using HMS push in your app) from your build with the following tools:node="remove".

Hi jkasten2, I'm confuse about the code above, will it remove HmsMessageServiceOneSignal from the app. Will it cause that huawei device unable to receive the push

[hebamekawi]

Hello, Any updates about this issue ?

Is this only happening in production? Can you reproduce it? Is it happening for your own device?

Yes on production, No cant reproduce it on my device

 Do you have proguard rules for OneSignal?

No, any proguard rules should be added ?

 What percent of your users are affected by this? And some details about the model and versions?

Not sure about the exact percentage number for Huawei users only Example device:

• Model: JLN-LX1
• OS: Android 11

[hagen00]

I have the same problem for a Huawei phone. Using Flutter.

[harun119]

Is there any solutions for this problem. I am facing this problem also in some Huawei devices. Not all Huawei devices facing with this crash. Just some of them is crashing on opening.