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[BUG] Plex servers disappear when an user import sync is triggered

Open Ricas13 opened this issue 1 year ago • 1 comments

Summary

I have 19 plex servers linked to a single Ombi instance.

Every time there's an user import sync, half of those plex servers disappear from the app.plex.tv, or any plex player app. I need to reboot those plex servers or wait for them to "talk" to plex.tv again to let plex.tv to know their location.

I suspected this a few days ago, so I disabled all the syncs, except user import, that runs on Mondays. Today, I ran the user import sync manually, and most plex servers disappeared immediately.

All the servers are connected via https + 443 and Plex Token, retrieved from their Prefereces.xml file. The https:// url is part of the custom URLs on each Plex server. They are not authenticated via the authentication section when adding a new plex server.

Ombi Version

lscr.io/linuxserver/ombi:latest - 4.43.5

What platform(s) does this occur on?

Docker

What database are you using?

SQLite (Default)

Relevant log output

No errors.

Just lots of 2023-11-07 21:49:33.535 +01:00 [ERR] Username '*******' is already taken.

Ricas13 avatar Nov 07 '23 21:11 Ricas13

One question, why so many Plex servers?

what are the Plex logs from the servers?

tidusjar avatar Nov 09 '23 23:11 tidusjar