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Requesting a movie in 4K queries the base instance of Radarr instead of the 4K instance

Open Shuamann opened this issue 2 years ago • 7 comments

Describe the bug Displayed override settings when requesting 4K content are from the main instance, not the secondary 4K instance. Attempting to request a 4K copy of a movie that you have in your main library fails due to already existing.

To Reproduce Steps to reproduce the behavior:

  1. Have a 4K radarr instance alongside the main one configured in Ombi.
  2. Request a movie in 4K.
  3. Try to change override options.

Expected behavior Provide override options of the 4K root folders and quality profiles.

Screenshots Incorrect override options: image

Requesting without specifying override options: image

Logs (Logs directory where Ombi is located) Likely unrelated, but seeing this: warn: Microsoft.EntityFrameworkCore.Query[20504] Compiling a query which loads related collections for more than one collection navigation, either via 'Include' or through projection, but no 'QuerySplittingBehavior' has been configured. By default, Entity Framework will use 'QuerySplittingBehavior.SingleQuery', which can potentially result in slow query performance. See https://go.microsoft.com/fwlink/?linkid=2134277 for more information. To identify the query that's triggering this warning call 'ConfigureWarnings(w => w.Throw(RelationalEventId.MultipleCollectionIncludeWarning))'.

Desktop (please complete the following information):

  • UNRAID - Docker

Ombi Version (please complete the following information):

  • Version 4.29.2
  • Media Server Plex
  • Database Type: SQLite

Additional context It seems like the request is trying to use the main instance of Radarr instead of the 4K one when requesting. But, it still recognizes available 4K content so the connection to the 4K instance is fine:

image

Shuamann avatar Nov 12 '22 18:11 Shuamann

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
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Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
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Thanks!
Ombi Bot.

github-actions[bot] avatar Nov 12 '22 18:11 github-actions[bot]

I get 'This has already been requested' even if I specify overrides.

image

Everything else is the same issue.

Requesting a 4K movie when the title doesn't already exist works fine and sends the request to radarr with the correct quality profile (without overrides etc - just a default request works fine)

image

Requesting the movie now returns that the 'Movie is already monitored'

So at present users can only request a 4K movie of a new title. requesting an existing title be upgraded to 4K doesn't work.

I checked my log files and nothing gets written to log when the 'This has already been requested' message pops up.

Shadow229 avatar Dec 19 '22 15:12 Shadow229

I'll add that this is happening for me as well. It's pretty useless that i have to open radarr every time I want to add my content (I don't allow my users 4k content)

kysersoze81 avatar Mar 05 '23 05:03 kysersoze81

This is happening for me as well on 4.35.18

kysersoze81 avatar Apr 17 '23 03:04 kysersoze81

I have noticed that this seems to try an request from the "Radarr" instance when choosing the "4k Radarr" instance and doesn't like it when the "4k Radarr" configure profile isn't available in the standard "Radarr" configuration ( i made different names and removed all other configurations in both my radarr installs). however when going into the configuration on ombi and clicking on test Connectivity it works on both "Radarr" and "4k Radarr"

kysersoze81 avatar May 11 '23 03:05 kysersoze81

4.35.3

I am having this issue as well

anything already in the database in 1080 radarr that is not in 4K radarr throws this request already exists

tws101 avatar May 25 '23 00:05 tws101

4.43.5

Also having this issue. Any progress with newer version?

qman1198 avatar Jan 15 '24 19:01 qman1198