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Published 20 hours ago • verified publisher icon OfficeDev

Script lab failed to load

Open Edward-Zhou opened this issue 1 year ago • 5 comments

After inserting Scriptlab addin, and get this error in logs.

6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : 7a774f0c-7a6f-11e0-85ad-07fb4824019b, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "TabletSettings", Line=69, CharPosition=12		
6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : 7a774f0c-7a6f-11e0-85ad-07fb4824019b, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "PhoneSettings", Line=73, CharPosition=12		
6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : a216ceed-7791-4635-a752-5a4ac0a5eb93, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "TabletSettings", Line=68, CharPosition=8		
6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : a216ceed-7791-4635-a752-5a4ac0a5eb93, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "PhoneSettings", Line=71, CharPosition=8		
6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : bc13b9d0-5ba2-446a-956b-c583bdc94d5e, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "TabletSettings", Line=71, CharPosition=12		
6/5/2024 23:06:35	Monitorable	Manifest	Skipped unrecognized XML element for add-in ID : bc13b9d0-5ba2-446a-956b-c583bdc94d5e, Location : Element Namespace "http://schemas.microsoft.com/office/appforoffice/1.1" : Element Name "PhoneSettings", Line=75, CharPosition=12

Edward-Zhou avatar Jun 05 '24 15:06 Edward-Zhou

Thank you @Edward-Zhou for reporting this issue.

Script Labs Ids are:

  • 8bc018e3-f345-40d4-8f1d-97951765d531 (Script Lab)
  • 49d3b812-abda-45b9-b478-9bc464ce5b9c (Script Lab for Outlook)

From the log it looks like some other Add-Ins are causing this issue.

wandyezj avatar Jun 05 '24 16:06 wandyezj

@wandyezj I did not see the error related with 8bc018e3-f345-40d4-8f1d-97951765d531. How to check the issue about Script lab fail to load in Excel?

Edward-Zhou avatar Jun 06 '24 01:06 Edward-Zhou

Hello @Edward-Zhou,

Could you please explain the steps you are following?

Could you share a screenshot of the issue or error?

wandyezj avatar Jun 06 '24 20:06 wandyezj

  • Insert the script lab addin from Add-ins image
  • Get error loading addin image
  • Some logs from addin logs image Not sure whether this error is related, but there is no other errors.

Edward-Zhou avatar Jun 07 '24 07:06 Edward-Zhou

@wandyezj Do you have anu update about this issue?

Edward-Zhou avatar Jun 11 '24 03:06 Edward-Zhou

Closing all issues since this repo is being archived and no longer maintained.

ElizabethSamuel-MSFT avatar Mar 14 '25 15:03 ElizabethSamuel-MSFT