Failure when configuring the Knowledge Base ID during FAQPlus Configure App

[hdeanmurray]

We're getting the following error - "The provided knowledge base ID is not valid". We are copying the 36-digit alphanumeric string and pasting into the field as specified in directions. Any suggestions on troubleshooting this error? Online searches and GitHub provides no love.

Thanks...Dean

[himsoni85]

The KB ID is supposed to be 32 alphanumeric digits. Please check again under the Settings of the published knowledgebase. It shall be located in this string: POST /knowledgebases/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/generateAnswer

[scottdmarshall]

Hello, I am running into this issue as well. I am entering the 32 character knowledge base ID and receive the message that the provided knowledge base it not valid. Does anyone have any ideas? Thanks...Scott

[anthonyrs06]

same issue here for knowledgebase id and teams link

[dupton2000]

experiencing the same problem as well.

[anthonyrs06]

I was able to get this working by adding the Teams and KnowledgeBase values directly to the Table Storage the template spins up for the config app. 1 gotcha - make sure you're using the KB ID of the QnA Service the template provisions and not a different one, learned that the hard way :P