microsoft-teams-apps-contactgrouplookup icon indicating copy to clipboard operation
microsoft-teams-apps-contactgrouplookup copied to clipboard

Issues with some users when adding groups their list

Open deano101r opened this issue 3 years ago • 3 comments

We have been using this solution for a year now and now are having issues with some users not being able to add new groups to their Contact lookup group app. How do we troubleshoot these issues? it only affects some users not all.

deano101r avatar Aug 12 '21 18:08 deano101r

Can you try deleting respective user's favorite DLs from database manually and then ask to add new one from app.

SubbaReddi avatar Aug 26 '21 12:08 SubbaReddi

Can you try deleting respective user's favorite DLs from database manually and then ask to add new one from app.

SubbaReddi, how do you go about doing this?

jhenkes2022 avatar Nov 05 '21 14:11 jhenkes2022

Can you try deleting respective user's favorite DLs from database manually and then ask to add new one from app.

We're having the same issue with a few of our users. How do you delete users from favorite DLs from the database?

nhialee avatar Dec 17 '21 21:12 nhialee