ServiceNow connection test button is hidden if service account password is not expanded

[ryanrousseau]

Team

• [X] I've assigned a team label to this issue

Severity

Minor UI annoyance

Version

2022.4

Latest Version

I could reproduce the problem in the latest build

What happened?

When editing a ServiceNow connection, the Test button is hidden unless the "ServiceNow service account user password" field is expanded.

Reproduction

1. Have an instance with ServiceNow enabled and configured.
2. Add a ServiceNow connection.
3. Leave the connections page and return to it.
4. Open the ServiceNow connection.
5. See the Test button is hidden.

Error and Stacktrace

No response

More Information

No response

Workaround

Expand the last field on the page (not intuitive).

[ann-mwangi]

Hi Ryan, we agree that this is not an optimal flow. However, we are using shared infrastructure with the other extensions(some with a bit more complex requirements). To make this change would requires a larger UX piece of work which is beyond the scope of this integration work.