windows release hangs indefinitely with Intel Iris XE OpenCL3 GPU

[sn10106]

Hi there,

I tried running clinfo win64 release version and it hangs indefinitely in the command prompt with no output?

GPU: Intel(R) Iris(R) Xe Graphics GPU Driver version: 27.20.100.9316

I've updated registries to map HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenCL\Vendors to the Intel_OpenCL_ICD64.dll

Using other tools such as GPU-Z or GPU Caps both show the GPU details correctly with OpenCL version and info.

Any ideas why clinfo would hang?

Cheers

[Oblomov]

No idea. Can you try running inside a debugger and see where the hang happens?

[bouachalazhar]

Hi there,

I tried running clinfo win64 release version and it hangs indefinitely in the command prompt with no output?

GPU: Intel(R) Iris(R) Xe Graphics GPU Driver version: 27.20.100.9316

I've updated registries to map HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenCL\Vendors to the Intel_OpenCL_ICD64.dll

Using other tools such as GPU-Z or GPU Caps both show the GPU details correctly with OpenCL version and info.

Any ideas why clinfo would hang?

Cheers

Hi, I can't run clinfo in cli, I have the same chip.

[Oblomov]

Without any debugging information on where the hanging happens there isn't anything I can do to fix the issue.

[bouachalazhar]

Without any debugging information on where the hanging happens there isn't anything I can do to fix the issue.

In my terminal, I have OpenCL™ and OpenGL® Compatibility Pack from Microsoft store.

C:\Users\Lazhar Bouacha>clinfo
'clinfo' is not recognized as an internal or external command,
operable program or batch file.

[Oblomov]

That's an unrelated problem. I have no idea what the OpenCL and OpenGL Compatibiliy Pack installs and if clinfo is part of it. Please discuss that with Microsoft.