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HPIA driver install fails

Open StevenVBeek opened this issue 5 months ago • 4 comments

Describe the bug

When $Global:MyOSDCloud.HPIADrivers = $true is specified, the drivers will be installed during the setupcomplete phase using the following command:

Invoke-HPIA -Category Drivers -Action Install -NoninteractiveMode -ReportsFolder C:\OSDCloud\HP\HPIA -HPIAInstallPath C:\OSDCloud\HP\HPIA.

We are experiencing an issue on one specific model where a driver fails to install during this phase. The installation seems to hang, and the logs return a 3020 exit code. Unfortunately, the setupcomplete (invoke-hpia) process continues to run, so the script doesn't stop even though the underlying process has already returned an exit code. See screenshots.

However, it is possible to manually trigger the install.cmd after setupcomplete has failed. That will work.

Expected behavior A clear and concise description of what you expected to happen.

Screenshots Setupcomplete.log image

C:\OSDCloud\HP\HPIA\20240923-0808.log image

Driver install log. image

Desktop (please complete the following information):

  • OS: Win11 23H2
  • Module: 24.9.18.1
  • Model: HP ProDesk 400 G7 Small Form Factor PC

@gwblok any ideas?

StevenVBeek avatar Sep 23 '24 07:09 StevenVBeek