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Better handling of MEASUR big Fails/Errors

Open nbintertech opened this issue 10 months ago • 2 comments

Inspired by recent support emails, we need to give users better resources for fails on app load, db related things, any other big bugs

  1. We should form some better messaging to the user if there has been an error in the core module or component (mostly DB or initialization related) as it will only show 'gathering assessments' even if error. Should include some human readable error as well as line nums for us
  2. Replace instances of Ginas email with the new support email
  3. Add user bug submittal template - Going to save Kristina time emailing back and forth and going to save me time middle-manning questions to Kristina.

nbintertech avatar Apr 01 '24 18:04 nbintertech

  • Updated user bug submit instructions (will show with each error)
  • Added global error handling for big app errors - DB error, WASM startup, app startup
  • Added 'download backup data' to sidebar
  • troubleshooting is contextual on web/electron
Untitled (5).png Untitled (6).png
  • Needs issue #6766 to allow clickable backup data when error pops up

nbintertech avatar Apr 29 '24 14:04 nbintertech

Waiting on support address to become active before merge

nbintertech avatar May 06 '24 14:05 nbintertech

Support email address will need to be changed... [email protected]?

nbintertech avatar May 31 '24 14:05 nbintertech