Mapping of eForms fields `BT-509-Organization-Company`, `BT-500-Organization-TouchPoint` and `BT-509-Organization-TouchPoint`
The following eForms fields do not have direct correspondence in ePO (and therefore cannot be mapped to ePO 4.0.0):
-
BT-509-Organization-Company(Organisation eDelivery Gateway) -
BT-500-Organization-TouchPoint(Name) -
BT-509-Organization-TouchPoint(eDelivery Gateway)
This is primarily due to the fact that eForms provide information about organizations, and their various touchpoints separately from any given use case (in a part of the XML that where all organizations-related information is encoded), while in ePO all available information about organizations are contextualized to some role(s) that that organization plays, represented by the "epo:AgentInRole" class.
As of ePO 5.0.0, the following mappings are available:
-
BT-509-Organization-Company- useepo:exposesChannelat the level of anorg:Organization -
BT-500-Organization-TouchPoint- usedct:titleat the level of anorg:OrganizationalUnit -
BT-509-Organization-TouchPoint- useepo:exposesChannelat the level of anorg:OrganizationalUnit
Note that a TouchPoint is an unit/department of an Organization and not the same as a Contact Point. Both the Organization and the TouchPoint can have ContactPoint data. The main Organization will have a Contact Point (epo:hasPrimaryContactPoint), while the TouchPoints may have Contact Point at the level of the Role played (epo:hasContactPointInRole)