ONLYOFFICE
PDF Editor - "drawing mode" is not recognized correctly in Safari on iPad
This issue is unique.
- [x] I have used the search tool and did not find an issue describing my bug.
Operating System of DocumentServer
Linux (DEB package)
Version information
8.3.2.24
Expected Behavior
We are trying to use drawing mode to insert a "signature" into a flat PDF in the PDF editor via the "Comment > Pen" tool in the Safari browser on the iPad.
We think that the "pen" tool should be recognized as a "drawing" tool and not bring up the virtual keyboard every time the stylus touches the tablet.
Actual Behavior
When we work directly with our instance, the virtual keyboard is constantly displayed whenever we try to write something with the stylus. When we try it in the test interface (https://www.onlyoffice.com/see-it-in-action.aspx), it's fine (it looks like keyboard wants to pop up, but it's canceled).
Reproduction Steps
Open PDF Editor in Safari on iPad Use "Comment > Pen" tool with finger/stylus/Apple pencil
Additional information
It seems as if Safari on the iPad doesn't recognize the "drawing mode" in which the "Pen" tool should work, and thinks we're working in "text mode" (i.e. we're clicking in a text field, which is why it shows the keyboard). Or is it perhaps something with the website settings that makes OnlyOffice react differently in the mobile view on the test environment?
OS and browser version: iPadOS 18.5
Hello, @Inso2008 ! I can confirm that the problem exists. I created ticket 75061 in our issue tracker with your issue. Thank you for report!
