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when i was in comment editmode , other member can not read my comment utill i exit onlyoffice

Open yuzhaopeng opened this issue 9 months ago • 3 comments

This issue is unique.

  • [x] I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Docker

Version information

8.3.2

Expected Behavior

when i was in comment mode ,other member should be read my comment real time when i finished the comment and saved.

Actual Behavior

when i was in comment mode ,other member couldn't read my comment real time when i finished the comment and saved , until i exit the onlyoffice .

Reproduction Steps

  1. open the docx document with comment mode
  2. insert a comment
  3. ctrl + s save the document and do not exit document.
  4. other member can not read my comment only when i exited document.

Additional information

No response

yuzhaopeng avatar Apr 09 '25 02:04 yuzhaopeng

Hi, @yuzhaopeng. What mode was the second user in? Does this user have full rights?

matveevms avatar Apr 11 '25 13:04 matveevms

Hi, @yuzhaopeng. What mode was the second user in? Does this user have full rights?

I use the same user on different browser ,and i have all the permissions.

yuzhaopeng avatar Apr 21 '25 02:04 yuzhaopeng

I couldn't reproduce this problem using your scenario. Does this problem repeat on your version 8.3.3? Is the second user also in comment mode? Was the document initially created in fast or strict mode? Do you have the ability to record a video?

matveevms avatar May 27 '25 14:05 matveevms

This issue was closed due to no response.

Rita-Bubnova avatar Jul 04 '25 14:07 Rita-Bubnova